Join Our Team at Aspire Care Clinic!About Us
Aspire Care Clinic is a growing physician-led medical skin care and cosmetic clinic dedicated to providing exceptional patient care. With locations in Airdrie and Calgary, our team is passionate about helping patients achieve healthier skin and greater confidence through professional, compassionate, and evidence-based care.
We are committed to creating a welcoming environment for both our patients and our team members, where collaboration, growth, and exceptional service are at the heart of everything we do.
We're Hiring: Patient Care Coordinator & ReceptionistSchedule
- Full-Time Position
- Tuesday to Saturday
- Must be willing to work at both our Airdrie and Calgary clinic locations as required
Key ResponsibilitiesPatient Experience & Frontline Service
- Greet patients and visitors warmly, both in person and over the phone
- Create a positive, professional first impression for every patient interaction
- Assist patients with inquiries, appointments, clinic information, and general service questions
Referral Coordination
- Process and manage incoming referrals through our EMR system
- Triage referrals according to clinic protocols
- Coordinate communication with referring clinics and patients to ensure timely follow-up
Appointment Management
- Schedule, confirm, and manage medical and cosmetic appointments
- Support efficient patient flow and provider schedules
- Assist with recalls, waitlists, and appointment reminders
Administrative Support
- Perform general reception duties including filing, scanning, data entry, and supply management
- Maintain accurate patient records within the EMR system
- Support day-to-day clinic operations and team coordination
Product & Service Knowledge
- Develop a strong understanding of Aspire Care Clinic's medical and cosmetic services
- Learn our medical-grade skincare product lines and treatment offerings
- Assist patients with general product and service inquiries
- Help educate patients about skincare products and cosmetic services appropriate to their needs
- Support clinic promotions, retail initiatives, and patient education
Digital Communication
- Respond professionally to emails, online inquiries, and internal communications
- Assist with social media engagement and content support (an asset but not required)
What We're Looking ForQualifications & Skills
- Experience in a medical office, specialist clinic, aesthetic clinic, medical spa, or customer service environment is preferred
- Experience with referral management and EMR systems is an asset
- Knowledge of medical-grade skincare products, cosmetic treatments, or the medical aesthetics industry is considered a strong asset
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask effectively in a fast-paced environment
- Professional, dependable, and patient-focused
Passion for Skin Health & Aesthetics
- A genuine interest in skincare products, cosmetic services, and helping patients achieve healthy skin
- Enthusiastic about learning medical-grade skincare lines, cosmetic treatments, and patient education
- Comfortable discussing skincare products and clinic services with patients in a professional and supportive manner
- Candidates with previous experience selling or recommending skincare products or aesthetic services are encouraged to apply
Personal Attributes
- Positive, friendly, and welcoming attitude
- Strong problem-solving abilities and initiative
- Ability to work independently and as part of a collaborative team
- Adaptable and willing to support both clinic locations as needed
Why Join Aspire Care Clinic?
At Aspire Care Clinic, you'll be joining a supportive and growing team dedicated to making a meaningful difference in our patients' lives. We offer:
- A positive and collaborative workplace
- Ongoing training and professional development
- Opportunities for career growth within a growing organization
- Exposure to both medical skin care and cosmetic services
- Employee discounts on skincare products and cosmetic treatments (if applicable)
- The opportunity to be part of our exciting expansion into Calgary
If you enjoy working with people, have an interest in skin health and aesthetics, and thrive in a fast-paced healthcare environment, we'd love to hear from you.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Work Location: In person
