Job Title: Office Administrator – Medical Assessment Center
Location: Vaughan/Concord
Position Type: Full-Time
Compensation: $20 per hour
About the Role
We’re looking for a reliable, organized, and people-friendly Office Administrator to support day-to-day operations at our medical assessment center. You’ll be the first point of contact for patients, assessors, and legal/insurance partners—so professionalism, accuracy, and great communication matter here.
If you’ve worked in the MVA (Motor Vehicle Accident) field before, amazing. If you haven’t but you’re quick to learn and comfortable with fast-paced admin work, you’ll do great here.
MANDATORY: Must know the Universal Office clinic management system.
Key Responsibilities
- Manage phone calls, emails, and patient inquiries with clarity and professionalism.
- Schedule assessments and appointments using our internal booking systems (training provided).
- Prepare and organize documentation for assessors, patients, and insurance/legal partners.
- Check patients in, confirm appointment details, and assist with forms as needed.
- Maintain accurate records, data entry, and secure handling of confidential information.
- Coordinate with assessors, specialists, and administrative staff to ensure smooth clinic flow.
- Support daily operations, including scanning, filing, and general office tasks.
- Help maintain a clean, organized, and welcoming reception environment.
Qualifications & Requirements
- Experience with clinic management system - Universal Office
- Strong administrative experience (healthcare or MVA field is a plus)
- Excellent communication and customer service skills
- Tech-savvy with solid computer skills (Word, Excel, email, data entry, etc.)
What We Offer
- $20/hour starting rate.
- Supportive team environment.
- Training on systems, processes, and assessment workflows.
- Opportunity to grow within a reputable healthcare provider.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Application question(s):
- Do you know Universal booking system?
Work Location: In person
