*Job Overview* We are seeking a Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. *Duties* - Greet guests in a friendly and professional manner - Check guests in and out efficiently - help with laundry - Answer phone calls and direct inquiries to the appropriate department - Assist guests with inquiries and provide information about hotel services - Handle reservations and cancellations - Process payments accurately - Maintain a clean and organized front desk area *Skills* - Strong hospitality skills with a focus on guest services - Proficiency in using phone systems and front desk software - Excellent phone etiquette and communication skills - Bilingual or multilingual abilities are a plus - Customer service-oriented mindset If you are a customer-focused individual with excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: $17.85-$18.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
