The Pharmacy Assistant is responsible for assisting in the clerical duties involved in the daily operations of the pharmacy
Education/Experience:
- Six Months of Pharmacy Assistant Experience In Canada is required
- Kroll Experience is an asset
Major Responsibilities:
- Answers phones in a professional and courteous manner. Directs all calls appropriately and takes accurate messages.
- Greet patients promptly and obtain their prescription information
- Process and package prescriptions accuratley and efficiently
- Enter in patient demographics and create patient profiles accurately
- Accurately adjudicate prescriptions through third parties
- Cash out patients
- Manage inventory
- Understands and adheres to all laws and privacy standards
- Understands and adheres to company policies and procedures.
- Meets expectations for customer/patient satisfaction and anticipates customer/patient needs.
- Refer to the pharmacist for any clinical inquiries
- Manage patient questions both in person and on the phone
- Handles customer/patient complaints in a fair and empathetic manner.
- Effective written and oral communication skills.
Job Types: Full-time, Part-time
Benefits:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Milton, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Kroll Software: 1 year (preferred)
- pharmacy assistant in CANADA: 1 year (required)
Job Types: Full-time, Part-time
Pay: $18.00-$22.00 per hour
Benefits:
- Flexible schedule
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Kroll: 1 year (required)
- pharmacy assistant in CANADA: 1 year (required)
Work Location: In person