Agent, General Reservations
Wyndham Hotels & Resorts
Saint John, NB
Wyndham Hotels & Resorts is now seeking a Agent, General Reservations to join our team at Saint John in Saint John, New Brunswick.

Job Summary

We currently have openings for eighteen (18) Reservation Sales Associates within our Wyndham Hotels & Resorts Department! This department provides reservation services on behalf of our 21 different hotel brands in more than 80 countries. We offer 24/7 service in 7 languages when receiving and responding to calls from our customers through our 1-800 service or hotel properties.

Our Wyndham Hotels & Resorts Reservation Sales Associates are responsible for providing Count On Me! Service when receiving calls from our customers regarding their hotel reservation needs. Their ability to sell and promote Wyndham products when offering to transfer customers to our alliance partners will ensure the success of these associates in meeting sales and service goals.

General Requirements

Your background will include:
Meeting or exceeding performance standards in your current position, including having superior attendance and conduct
A minimum of 1-2 years of solid Sales and/or Customer Service experience

An asset in your background includes:
Previous experience in the Hospitality industry

You will have the proven ability to:
Communicate effectively both verbally and written
Provide Count On Me! Service with excellent interpersonal skills
Make sound decisions using good judgment and problem solving skills
Be proactive with strong time management skills
Act with integrity and be accountable
Manage multiple computerized applications

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Job Location: Saint John, 180 Crown Street, Saint John, New Brunswick NA
Employment Status: Full-time