We’re looking for a high performing Inside Sales Rep to join our team and help ensure LTP’s dealers and Outside Sales Reps are supported with best-in-industry service. In this role, you’ll be the go-to person for all the day-to-day operations in your territory, from staying in touch with dealers and providing top-notch service, to creating reports and making sure all customer order needs are met. If you’re a people person who loves keeping things organized, this is the job for you!
Key Responsibilities
- Provide customer service and support to dealers, addressing needs and requests in a professional and positive manner.
- Communicate with Outside Reps on a daily cadence, provide territory updates, and work collaboratively to ensure that all dealer needs are met.
- Proactively review open order and exception reports.
- Ensure smooth shipping and effective delivery of LTP products and services.
- Work with Outside Reps to drive business in your territory.
- Communicate with the Sales Reps to ensure orders are submitted and shipped on time to meet all order entry deadlines and shipping windows as outlined.
- Enter and process return authorization requests for dealers and sales reps.
- Provide special events and technical support where needed.
Applicant Should Possess
- 2 years of relevant experience within the bike industry.
- Post-secondary education.
- Strong organizational and problem-solving skills, flexibility.
- Ability to work independently and with a team.
- Familiarity with LTP products or with the cycling industry is a plus.
- Good computer skills with spreadsheets, word processing, and MS Office Suite.
- Ability to maintain excellent attendance and punctuality.
Compensation
The salary range for this position is $42,800–$58,000. The successful candidate will be offered a salary that aligns with their level of experience and the position’s requirements.
Pay: $42,800.00-$58,000.00 per year
Work Location: Hybrid remote in Etobicoke, ON M9W 7K4
