Job Summary
We are seeking a dynamic and organized Medical Secretary/Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help coordinate appointments, manage administrative tasks, and support clinical staff with efficiency and professionalism. This position offers an exciting opportunity to be the friendly face of our practice while maintaining accurate records and facilitating seamless communication across the office.
Duties
- Greet patients and visitors warmly, creating a positive first impression of the practice
- Answer multi-line phone systems promptly, directing calls appropriately and taking detailed messages
- Schedule patient appointments using electronic medical records systems
- Verify patient insurance information and update records accurately in the system
- Manage front desk operations, including check-in/check-out procedures and handling patient inquiries
- Maintain organized medical and administrative files, ensuring confidentiality and compliance with privacy regulations
- Assist clinical staff with administrative support related to patient records, billing, and documentation
Requirements
- Strong knowledge of medical terminology and familiarity with electronic medical records systems
- Prior experience preferred working in dental offices or medical practices preferred
- Excellent communication skills to interact effectively with patients, staff, and insurance providers
- Proficiency in office equipment including multi-line phone systems, computers, and office software
- Ability to handle fast-paced environments while maintaining attention to detail and professionalism
- Demonstrated organizational skills with the ability to manage multiple tasks efficiently
Join us if you’re passionate about delivering exceptional patient service in a lively, supportive environment! Your enthusiasm and expertise will help create a welcoming atmosphere where patients feel cared for from the moment they walk through our doors.
Pay: $18.00-$20.00 per hour
Work Location: In person
