Job Overview
We are seeking a dedicated and compassionate Receptionist / Physiotherapy Assistant to join our healthcare team. This role involves providing exceptional patient care, managing front desk operations, and supporting physiotherapy services. The ideal candidate will have experience in hospital or clinical settings, with a strong understanding of medical terminology and acute care procedures. This position offers an opportunity to work in a dynamic environment focused on patient well-being and recovery.
Responsibilities
- Greet patients warmly and manage patient check-in and check-out processes efficiently
- Schedule appointments and coordinate physiotherapy sessions according to provider availability
- Maintain accurate patient records and update electronic health records as needed
- Assist physiotherapists with patient care activities, including setting up treatment areas and preparing necessary equipment
- Provide information to patients regarding treatment plans, procedures, and clinic policies
- Handle administrative tasks such as answering phone calls, managing correspondence, and processing payments
- Ensure the cleanliness and organization of the reception area and treatment rooms
- Support hospital staff with administrative duties related to patient care and clinic operations
Qualifications
- Prior experience in hospital or clinical settings preferred, especially in acute care environments
- Strong knowledge of patient care procedures and hospital protocols
- Familiarity with medical terminology is highly desirable
- Excellent communication skills with a compassionate approach to patient interaction
- Ability to multitask efficiently in a fast-paced environment
- Professional demeanor with strong organizational skills
- Ability to work collaboratively with healthcare professionals and support staff
This role is essential in ensuring smooth clinic operations while delivering quality care to patients. We value candidates who are committed to professionalism, confidentiality, and compassionate service.
Pay: $18.00-$22.00 per hour
Benefits:
- Dental care
- Flexible schedule
- On-site parking
Work Location: In person
