MacLean Sport Physiotherapy is a private physiotherapy clinic that provides assessment and treatment for musculoskeletal injuries. A significant number of patients are active or athletic individuals trying to recover from injury and get back to their sports. The clinic provides a positive work environment for two full time Physiotherapists, 1 part time Physiotherapist, one full time Reception/Administrative Assistant and one part time Reception/Administrative Assistant. The clinic also takes on co-operative kinesiology students from the University of Waterloo to assist in their education while they help us provide in depth treatments.
Our clinic is looking to hire one full time Reception/Administrative Assistant, or possibly 2 part time to share the role. The position is approximately 35-40 hours weekly as a full time position or split between 2 part time employees (Monday-Friday).
The selected candidate will enjoy working in a close knit team environment, ideally has 2 years experience in a similar role in a chiropractic, physiotherapy or medical clinic.
Skills:
- Excellent oral and written communication skills.
- Strong attention to detail and excellent organization skills
- Proficient working on computers and comfortable learning new software
- Ability to multi task and prioritize in a dynamic environment
- Exceptional customer service skills
- Experience working with our clinic software is desirable (Juvonno, Quickbooks)
- Excellent time management skills and able to assist other team members in setting priorities to help with clinic flow and operations
- Able to independently investigate and problem solve issues as they arise
- Valid driver’s license required
- Experience with MVA billing, Telus direct billing and HCAI billing is an asset.
- Basic book keeping skills
The selected candidate will be responsible for the following tasks:
- Provide a welcoming environment both on the phone and in-person
- Assist patients in booking treatments and taking payments
- Ensure phones are answered and messages are returned in a timely fashion
- Process and batch, point of sale payments (VISA, MC, debit, cash, cheque)
- Daily reconciliation of all payments to company billing system (Clinicmaster and Quickbooks)
- Confirm appointments for the next day’s schedule
- Billing to WSIB and HCAI
- Direct billing to Extended Health Benefit plans
- Work with physiotherapists on written correspondence (medical reports to MDs, MVA and WSIB reports)
- Monitor stock and order supplies as needed for clinic operation
- Run errands as needed (access to a car would be an asset, drivers license is highly desired)
- Housekeeping and tidying of office
Please submit resumes to the attention of Richard MacLean
Please Note – MacLean Sport Physiotherapy is an Equal Opportunity Employer. While we thank all applicants for their interest, only those selected for an interview with be contacted.
Hours: 35-40 per week in total
As soon as possible
Job Types: Full-time, Part-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
Work Location: In person
