About Guardium Security
Guardium is a recognized leader in security and protective services, proudly serving Alberta and all of Western Canada, including British Columbia, Saskatchewan, Manitoba, and Ontario. With over 1,500 employees across 8 districts and 12+ branch offices, we continue to grow as a trusted, full-service provider of security, risk, and asset protection solutions.
Our work is driven by Integrity, Value, Vigilance, and Professionalism, and we're looking for security professionals who take pride in delivering exceptional customer service while maintaining safe, secure communities.
Position Overview
Guardium Security is seeking professional, customer-focused Residential Security Guards to join our team, a modern luxury residential community in Southwest Edmonton.
This is more than a traditional security role. As the first point of contact for residents, guests, and contractors, you'll provide a welcoming presence while ensuring the safety, security, and smooth day-to-day operation of the property. Successful candidates will possess excellent communication skills, sound judgment, and the ability to remain calm and professional in a residential environment.
Key Responsibilities
- Conduct regular interior and exterior patrols of residential buildings, parkades, amenity spaces, and surrounding property.
- Monitor access control systems, CCTV cameras, fire alarm panels, and other life safety systems.
- Control access for residents, visitors, contractors, and deliveries.
- Respond promptly to alarms, emergencies, disturbances, and resident concerns.
- Assist with move-ins, move-outs, contractor escorts, and building access when required.
- Enforce property policies while maintaining a courteous and respectful approach.
- Complete accurate daily activity reports, incident reports, and maintenance observations using mobile reporting software.
- Liaise with property management, emergency responders, and Guardium Operations when necessary.
- Identify potential safety hazards and report maintenance issues promptly.
- Provide exceptional customer service and create a positive experience for residents and visitors.
- De-escalate conflicts professionally and maintain a safe residential environment.
- Perform additional duties as assigned.
Qualifications
- Valid Alberta Security Services Licence (required).
- Valid Standard First Aid & CPR/AED certification.
- Excellent verbal and written English communication skills.
- Strong customer service and interpersonal skills.
- Professional appearance and demeanor.
- Comfortable using smartphones, tablets, and security reporting software.
- Ability to remain calm under pressure and make sound decisions.
- Previous residential, concierge, condominium, or customer service experience is considered a strong asset.
- Ability to stand and walk for extended periods.
- Must be legally authorized to work in Canada.
Preferred Experience
- Residential or condominium security.
- Concierge or front desk experience.
- Hospitality or customer service.
- CCTV and access control monitoring.
- Incident report writing.
- Emergency response procedures.
- Conflict resolution and de-escalation.
Schedule
- Full-Time
- Day, Evening, Overnight, Weekday, Weekend, and Holiday shifts available
- 8 to 12-hour shifts
Why Join Guardium?
- Full-Time, stable employment
- Opportunities for overtime
- Comprehensive paid training
- Career advancement opportunities
- Supportive operations and leadership team
- Modern reporting technology and equipment
- Employee recognition programs
- Diverse and inclusive workplace
- Work with one of Western Canada's fastest-growing security companies
Join the Guardium Team
If you're a dependable, service-oriented security professional who enjoys building positive relationships while maintaining a safe and secure residential community, we'd love to hear from you.
Guardium Security is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $15.00-$17.50 per hour
Application question(s):
- Do you have a valid Standard First Aid & CPR/AED certification? (YES/NO)
- Are you legally authorized to work in Canada? (YES/NO)
- Are you available to work days, evenings, overnight shifts, weekends, and holidays? (YES/NO)
- Do you have previous residential, condominium, concierge, or customer service experience? (YES/NO)
- Are you comfortable using smartphones, tablets, and mobile reporting software?(YES/NO)
- This role requires extensive walking, standing, and outdoor patrols in all weather conditions. Are you able to perform these duties? (YES/NO)
- Have you ever worked in a customer-facing security role where professionalism and communication were essential? (YES/NO)
- Are you able to reliably commute to Southwest Edmonton for scheduled shifts? (YES/NO)
Licence/Certification:
- Alberta Security Services Licence? (required)
Work Location: In person
