Join us in making vacation dreams come true!
Are you searching for a fun, passionate, travel loving team? –Sunwing has the EPIC work culture you have been searching for. We are currently looking for a Learning & Development Specialist to join us in making vacation dreams come true. As the Learning & Development Specialist you will supports the delivery and continuous improvement of all training needs to new and existing employees within the reservations department The position reports to the Training Manager, Sales Center. Apply now and have your career soar to new heights - under out wing!
Remote and/or Hybrid Work Opportunities
Great travel perks!
Goodlife Corporate Discount
Comprehensive benefits package
RRSP Matching Program
Open concept, collaborative workspace
Fresh Café with delicious snacks and meals at a subsidized price!
Opportunity to give back through our social responsibility initiatives
See for yourself! @sunwinglife
What You’ll Do:
Facilitate various types of in-class, web-based and virtual training, including new hire, soft skills, product, and initiative training that integrate adult learning principles.
Ensure engagement through a variety of training methodologies and techniques to ensure training effectiveness and participation in training.
Create a safe environment for learners to give and receive real-time feedback to reinforce positive behaviours.
Adapts to different learning styles and assesses individual results to tailor coaching plans to targeted outcomes and KPIs
Maintain product knowledge and keep current with processes and procedures.
Regularly monitor and assess the quality of learning content to determine effectiveness on ongoing bases.
Assist in the development and maintenance departmental training programs focused on product knowledge, sales & service to increase or retain learner capability.
What You’ll Need:
1 - 3 years of experience in a Learning and Development or similar role
Good understanding of Adult Learning Theory and Continuous Learning Model
Solid facilitation and communication skills, verbal and written
Good business acumen, including problem solving and critical thinking skills
Ability to work under pressure and adapt quickly; can balance the need for quick turnaround with strategic efforts.
Experience with instructional design is an asset
Bilingual (English and French)
Sunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent. We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative, and customer-centric) to join our team and help deliver our purpose “passionate people making vacation dreams come true”.
We want to continue to do our part to help end this pandemic, protect our employees and those vacationing with us, and to support the travel industry’s full recovery. Sunwing requires full vaccination against COVID-19 for our new and existing employees. We will make accommodations for qualifying medical or religious exemptions.
To learn more about our vaccination policy, follow this link: https://rb.gy/b2xavb
Also, learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe here: https://rb.gy/havndq
We thank all who apply however only those who meet the qualifications will be contacted.
At Sunwing, diversity is important to us, follow this link: https://rb.gy/uqytsl to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email email@example.com