Senior Software Development Engineer - Call Center
LogMeIn
Quebec City, QC
Overview
LogMeIn C3R team is looking for a senior java back-end software developer. Your primary focus will be development of all server-side logic, including definition and maintenance of persistence store, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.

The C3R team at LogMeIn is responsible for the front-end and backend services related to contact center, reporting, big data, analytics and platform events.

This is a team of doers. We don't hide behind reviews, change control, or validation outside of the team. We are responsible for the automated testing, application design, choice of tools, deployment, operation, and lifecycle of our applications. With this autonomy comes great responsibility. To make this work, we expect everyone on the team to understand the impact their changes might have on other teams and the Jive platform as a whole and to consider all aspects of software design on a daily basis.

About Jive by LogMeIn

Jive, part of the Unified Communications & Collaboration (UCC) business unit of LogMeIn is a leading provider of enterprise-grade Unified Communications products for public sector and commercial customers around the world. Since 2006, Jive has set the pace for the cloud communications marketplace. Jive is known for delivering consistent, high-quality voice, contact center, and mobility solutions. With thousands of customers and millions of calls per day on our platform, we effectively help our customers connect.

Our Canadian offices located in Quebec City, Montreal, and Rimouski provide a rewarding work environment by promoting knowledge sharing, which is the cornerstone of our culture. It allows the developers to fully explore their potential and aspire to a great professional career in Software Engineering.

Based on a microservices architecture, Jive by LogMeIn's engineering department is made up of small autonomous and independent teams operating in Agile mode.

Responsibilities
As a member of the development team, your responsibilities will include:

Collaborate with the team to architect and design robust, resilient and maintainable solutions.
Develop news services and features using Java
Ensure the quality of the delivered software.
Deploy and operate the solution in production.
Create application programming interfaces (APIs) enabling customers and partners to integrate with Jive’s platform
Ensure scalability and availability of the team’s services
Manage customer requirements against technical debt and added value
Collaborate with product owners and user experience designers to deliver features while meeting team deadlines
Assist the team with evaluating the adoption of the latest and greatest technologies providing value to our developers and customers
Write awesome code, eliminate hunger, and cure cancer (ok, maybe just two out of three, but writing good code is really hard)

You'll Get Bonus Points If You Have

Experience with VoIP communication equipment and networking principles
Experience with PostgresSQL
Experience with Docker and Kubernetes
Experience with microservices architecture
Good French and English communication skills
Qualifications
Passion for well-crafted software.
Test-driven mindset .
A deep understanding of Java
Good communication skills
BS degree in computer science or related engineering discipline or equivalent professional experience
3+ years of engineering experience in the software industry
Experience designing, implementing, deploying, and operating your own software and systems in a demanding production environment
Experience working in an agile environment with CI/CD process
Knowledge of JavaScript and front-end development is an added bonus
About
Benefits and Perks

Jive by LogMeIn takes pride in creating a fun work environment and providing generous benefits to its employees.

Here’s what we got in store for you:
Highly competitive salaries
Performance bonuses
Unlimited flexible paid time off
12 annual paid holidays
Health and dental insurances
Telework
6% DPSP contribution made by the employer
Stock options
Workplace perks such as free breakfast, free snacks and free coffee
Subsidized lunch program
Monthly fun activities such as Bagel Wednesday, Thirsty Thursday and Friday, fun day!
And more!

About LogMeIn

LogMeIn simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, LogMeIn has millions of customers spanning virtually every country across the globe. LogMeIn is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

OUR VALUES
Be Accountable - even when no-one is looking
Thrive Together - greatness comes from unlocking each other’s potential
Advance Confidently - we find opportunity and act on it
Collaborate Openly - our whole is greater than the sum of our parts
Engage Fearlessly - we speak up and listen