Technical Writer
Ottawa, ON

Sectigo is currently seeking a Technical Writer to join our team in Canada in our Ottawa Ontario office.


  • Work in close collaboration with Software Development and Project Management teams.
  • Prepare technical documentation templates in Adobe FrameMaker 2019.
  • Using Adobe FrameMaker 2019, plan, organize, write, and edit technical documentation for a variety of software products. The documentation includes, but not limited to, admin guides, developer guides, user guides, software reference guides, how-to pages, API documentation.
  • Analyze documents to maintain style consistency.
  • Maintain a comprehensive library of technical documentation.
  • Other, as required


  • Proficiency with both structured and unstructured Adobe FrameMaker
  • Working knowledge of an advanced graphics software and MS Office.
  • Previous work experience in producing software documentation.
  • Familiarity with JIRA and Agile methodology.
  • Excellent communication and interpersonal skills.
  • Understanding of file systems and source repositories.
  • Understanding of software development lifecycle and process.
  • Ability to convey technical information in a concise, effective manner appropriate for its intended audience.
  • Exceptional attention to detail.
  • Ability to perform well under pressure and meet aggressive deadlines.
  • Ability to structure large amounts of information and anticipate the reader’s knowledge gaps.
  • University degree in English or related discipline combined with extensive experience in a technical field.
  • Current resident of Ottawa or surrounding areas.


Ottawa, Canada

Visit our website, to learn more about Sectigo.

Equal Opportunity Employer

Job Types: Full-time, Contract