KUKA Robotics Canada ranks among the world's leading supplier of industrial robots and material handling vehicles. KUKA robots are utilized in a diverse range of industries including automotive, aerospace, consumer goods, logistics, food, pharmaceutical, medical, foundry and plastics industries and in multiple applications. The company is a global technology leader and has thirty subsidiaries in the major markets of Europe, the Americas and Asia. For more information, visit our website at www.kuka.com.
Field Service Technician
Essential Duties and Responsibilities:
- Performs in-house, on-site and/or telephone troubleshooting, repairs (focused primarily on the mechanical components of the robots) and support of KUKA equipment on an as-needed basis
- Works with the Service Manager and/or related supervisor(s) to identify individual training needs to maintain and continually improve skills and knowledge of KUKA Robotics products and applications
- Develops proposal package, including estimates, service, support as required to meet customers’ expectations; with collaboration of inside sales and technical resources as needed
- Coordinates activities with customers/plant management as need to resolve scheduling and personnel issues
- Assists the Assembly, Commissioning, Spare Parts, Shipping & Receiving teams when required to ensure on-time, complete and accurate deliveries.
- Provides multi-level lecture and laboratory training to customer and KUKA personnel as needed
- Adheres to the Quality System and participates in continual improvement
- MUST understand and follow safety regulations as well as identify/report safety concerns observed at KUKA Robotics, customer and/or integrator sites
- Frequently travels (domestic and international) to customer sites to provide support on short notice, as well as requires the ability to work long hours to meet customer needs
Required Qualifications:
- A minimum of 1-3 years’ experience in a related role
- Post-secondary degree or equivalent college diploma in Electrical Engineering, Electrical Technology, Mechatronics, and/or related robotic automation experience and/or training
- Ability to read, write, speak and understand both French and English
- A strong mechanical aptitude with experience in the correct use of torque wrenches, calipers, and other tools
- Knowledge of electrical theory, low voltage circuits, design and/or testing, set up and troubleshooting of robot and automation controls, AC/DC circuits, weld controls and servo controls. Vision system knowledge is an asset
- Strong computer skills and experience with PC based systems and information technologies (IT), Computer, Robot (KRL or equivalent, VisualBasic,, C+, C’) and PLC (Siemens and Rockwell) programming
- Must possess a valid driver’s license, a valid passport and a reliable vehicle
- MUST be able to work with a flexible work/travel schedule, performing on site support with short notice or outside of regular business hours
- This is a remote role, with regular travel within Quebec and Canada
We thank you for your interest in our position! Only those applicants that respond to our pre-qualifying questionnaire and who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.
Job Types: Full-time, Permanent
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Work Location: In person
