Social Service Worker/Admissions Coordinator
Berkshire Care Centre
Windsor, ON
ADMISSIONS COORDINATOR

POSITION SUMMARY

Our Values

WHAT WE VALUE…
P- PEOPLE
P - PARTICIPATION
E - EXCELLENCE
O - OPENNESS
P - PERFORMANCE
L - LONGEVITY
E - EFFICIENT USE OF RESOURCES

Report To:
Executive Director

Position Over View

Provide orientation, informal education, and support to new residents, families, and friends to promote a sense of comfort, well being, as well as overall empowerment among individuals.

Qualifications

Social Service Worker Diploma
Previous experience in a geriatric social related field an asset
Well developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees and volunteers
Excellent written and verbal communication skills
Good organizational Skills
Second language an asset

Essential Duties

Coordinate with the Social Worker on a daily basis for planning, and communicating with the LHIN for admissions
Complete the admissions application information documentation
Schedule and conduct tours
Check residents rooms prior to move in, coordinate maintenance/housekeeping to ensure the room is ready prior to the resident arriving
Exit interviews to be completed with discharged families/residents
Participate in admission day conference led by Social Worker
Host internal events for Community such as Open Houses once per month in conjunction with the Social Worker
Complete residents business file by end of admission day
Contact family/resident prior to admission to ensure they have information gathered to complete the business file
Work with resident/families on the waiting list to ensure information gathered and set up payment process.
Ensure collections policy is employed when new admission is not making payment with in 3 days of admission.
Required to understand the nature and meaning of quality indicators used by the Home
Other duties as assigned and/or indicated in Job Task Inventory

Work Environment

We are committed to maintaining a safe and healthy work environment, in accordance with industry standards and in compliance with legislative requirements, which includes taking steps to prevent, minimize occupational injury and illness.

We are also committed to meeting the accessibility standards set out in the Accessibility for Ontarians with Disabilities Act, 2005, including making accessibility an integral part of recruiting, hiring and supporting employees with disabilities.