Role Overview: We are seeking an experienced Calypso Support Analyst with strong expertise across Fixed Income, Interest Rate Derivatives, Money Markets, and Front-to-Back trade lifecycle processing. The role will support a greenfield Calypso environment and partner closely with Business, Operations, Accounting, Finance, Risk, and Technology teams to support day-to-day activities, strategic initiatives, and platform stabilization.
The ideal candidate will combine strong functional and production support experience with business analysis capabilities, including requirement gathering, documentation, and acceptance criteria definition.
Support and troubleshoot day-to-day production issues across Front Office, Middle Office, Back Office, Accounting, Operations, Finance, and Risk functions within Calypso.
Troubleshoot production incidents and coordinate resolution of P1/P2 issues with Nasdaq and internal technology teams.
Establish an integrated and scalable support approach for a greenfield Calypso implementation.
Support Front-to-Back trade lifecycle processing including trade capture, settlements, confirmations, accounting, cash flows, reconciliations, and reporting.
Provide SME support for Fixed Income, Interest Rate Derivatives, Money Market products, Repos, and related treasury products.
Support Front Office activities including trade capture, pricing, valuation, market data validation, and trade lifecycle event processing.
Support Pricing & Valuation functions including P&L validation, sensitivities, curves, market data, and valuation troubleshooting.
Support CWS Risk Analytics, risk reports, exposures, VaR, sensitivities, and downstream risk reporting processes.
Support Calypso Reporting Framework, scheduled tasks, batch jobs, interfaces, and operational monitoring activities.
Develop and support solutions addressing Back Office, Accounting, Operations, Finance, and Risk requirements.
Gather, analyze, and document business and functional requirements, user stories, and acceptance criteria.
Facilitate SIT/UAT testing activities, user validation, approvals, and production deployment activities.
Coordinate production releases, implementation activities, post-production validation, and issue resolution.
Partner closely with business and technology stakeholders to deliver strategic and transformational initiatives.
Manage deliverables while ensuring transparency around risks, issues, dependencies, and project status.
Prepare and provide status updates to stakeholders and steering committees.
Establish best practices, operational procedures, and supporting documentation standards.
