Intake Officer
Administrative Officer R18
We currently have two (2) full time, permanent positions and one (1) temporary opportunity until August 26th, 2022. This position may become permanent or be extended.
An eligibility list may be established for future permanent and/or temporary vacancies.
On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required by November 22, 2021. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.
The Early Childhood Educator Registry (Registry) is the legislated authority responsible for the certification of Early Childhood Educators (ECE) and ECE Assistants, the investigation of complaints regarding the competence and conduct of ECEs and ECE Assistants and the assessment and recommended approval of post-secondary early childhood education programs in British Columbia (BC).
The Intake Officer receives reports and complaints made to the Registry regarding the practice of ECEs and ECE Assistants, determines whether the information received meets the legislative threshold and refers matters to the Registry Investigator(s) for further investigation. This involves an ability to interpret and apply legislation, regulations, policy and the principles of administrative law. The outcome may result in immediate courses of action, including the suspension or cancellation of certifications. In such cases, the economic and professional position of individuals may be impacted and the nature of work may be confrontational and adversarial. The Intake Officer must be able to communicate effectively, remain focused on outcomes and legislative requirements, convey information that may not be welcomed by the recipient and maintain the respect of the community. The Intake Officer also manages the flow of matters between intake/investigation processes and provides ongoing administrative support to the Investigators.
The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).
For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Jamie.Crowder@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and we will respond as soon as possible to assist you.
NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:
Diploma or Certificate in early childhood education or related field PLUS related experience as described below
Minimum 1-year experience working in the early care and learning sector (may include but not limited to: Licensed Child Care Programs [Preschool, Daycare, School Age etc.], Licensing Officers, Social Workers, Child and Youth care, Counsellors and/or a Licensed-Not Required Daycare).
Related experience must include a minimum 2 years’ experience in each of the following:
Providing client service in an adversarial environment.
Interpreting and applying legislation, regulations and policy in complex situations.
Engaging with the public and stakeholders and orally communicating complex decisions and legislative requirements.
Experience in Outlook and Excel at an intermediate level such as; creating graphs, pivot tables, forecasting, manipulating raw data, using formulas, scheduling meetings, teleconferencing.
Preference may be given to applicants with 1 or more of the following:
A Degree in Early Childhood Education OR Child and Youth Care.
Completion of formal training (on the job and/or post-secondary) in investigation techniques and administrative law.
Minimum 1-year experience working in a licensed child care facility (e.g. Daycare, Preschool, School Age program)
Experience working/establishing relationships with First Nations, Métis and Inuit children, families, agencies and communities.
Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.
A Criminal Record Check (CRC) will be required.
APPLICATION REQUIREMENTS:
Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.
IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.
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