Research and Evaluation Analyst
University of British Columbia
Vancouver, BC
Job Posting

Job ID:

Vancouver - Point Grey Campus

Employment Group:
Management&Professional (AAPS)

Job Category:
Institutional Analysis

Classification Title:
Instit. Analysis, Level B

Business Title:
Research and Evaluation Analyst

VP Academic & Provost

Planning & Institutional Rsrch

Salary Range:
$72,128.00 (minimum) - $86,587.00 (midpoint) - $103,910.00 (maximum)

Full/Part Time:


Desired Start Date:

Funding Type:
Budget Funded

Closing Date:

Available Openings:

Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.

Job Summary
The Research and Evaluation Analyst is responsible for managing annual large-scale UBC institutional surveys including, survey deployment, data processing and analysis, information reporting, and quality assurance. The incumbent will also review survey-reporting needs at UBC, and develop reporting tools to disseminate survey data to support planning and inform decision-making across UBC, as well as supporting evaluations of key initiatives across the University.
Organizational Status
Working under the direction of the Associate Director, Student Experience Evaluation and Research (SEER), and the Chief Institutional Research Officer (CIRO), the Research and Evaluation Analyst position will also work collaboratively with other members of the SEER team and the Planning and Institutional Research (PAIR) department.
Work Performed
  • The position will support planning and inform decision making across the university in the evaluation of student programs and services regarding the student experience and learning environment.
  • Administer, analyze, and report on large-scale institutional student surveys such as the Undergraduate Experience Survey, the National Survey of Student Engagement, the New to UBC Survey, etc.
  • Coordinate the design, data collection, data cleaning and processing, data analysis and reporting of large-scale institutional surveys.
  • Establish and/or use standardized processes and automation to process and report on large-scale data sets. Provide quality assurance and ensure compliance with the Survey Governance Framework.
  • Clean, process, transform large-scale data sets via statistical programming language (e.g. SPSS) to create calculated variables, to label variables and values, to merge data files, to compute dependent and independent variables, to flag outliers, to extract variables, etc.
  • Provide online, interactive reporting to all stakeholders while protecting data confidentiality of students. Use statistical programming language for archiving and replicating data processing and analysis.
  • Conduct statistical analyses to support decision-making and evaluate progress towards strategic objectives.
  • Lead consultations with internal clients for receiving input on annual UBC student surveys; identify recommendations and opportunities for how the annual surveys could support their planning needs.
  • Communicate results, implications and provide recommendations for both research and non-research / non-technical audiences, verbally and in writing.
  • Other duties as assigned.
Supervision Received
This position should be able to work independently for the most part, having tasks assigned by the Associate Director, SEER. The Associate Director will review analyses produced at a high level, but detailed analyses will be the accountability of the Research and Evaluation Analyst.
Supervision Given
May be required to provide direction to junior and/or student staff.
Consequence of Error/Judgement
Data and analysis from this position will be used for decision-making at all levels of the institution, and errors in the data and analysis can potentially have consequences in terms of strategic direction, programming, policy, and budget and human resource decisions. The Incumbent, given initial parameters, would be expected to be able to obtain the necessary data and conduct analyses without direct supervision. The Associate Director, SEER, will review analyses produced at a high level, but detailed analyses will be the accountability of the Research and Evaluation Analyst.
Post-graduate degree in a relevant discipline. Degree in a relevant social science or quantitative discipline such as Education, Sociology, Health, Statistics, Business, etc. Minimum of four years experience or the equivalent combination of education and experience. Experience in large-scale survey research including project management, client management, and timeline management, as well as questionnaire design, sample design, and report writing for a non-technical audience. Strong theoretical and practical knowledge of designing and conducting survey research, and of descriptive and inferential statistics. Experience handling challenges unique to survey data (e.g. working with small samples, nonresponse bias, processing 'select all that apply' questions, cleaning survey skips).
Experience working with large data files with hundreds of variables and thousands of cases in statistical software (e.g. SPSS, SAS). Experience in data cleaning, coding, processing, data transformations and cross-tabulations using statistical programming language (e.g. SPSS syntax). Experience with generating and interpreting a large volume of cross-tabulated tables.
Experience generating and publishing dashboards using Tableau Desktop. Experience using Microsoft Excel for processing data files and generating tables and graphs. Experience with Microsoft Word, PowerPoint, Outlook, etc. Experience with survey programming and survey deployment using survey tools. Experience with Qualtrics a strong asset.
Experience in research and statistical analysis of different data levels common in post-secondary institutions (e.g. students, departments, institutions, and geographic regions) an asset. Experience supporting, collaborating with, reporting to various stakeholders in large organizational settings.
The incumbent must demonstrate strong analytical aptitude with proven experience in analytics and reporting; knowledge of databases and an understanding of data visualization concepts are a strong asset. Experience with Tableau is valuable in this position; experience using advanced statistical analysis software (R/SAS/SPSS); strong experience working with large data sets, knowledge of SQL is an asset; ability to create customized reports and dashboards as requested by end users; experience working with information systems, with focus on survey data analysis, and reporting tools; excellent communication skills including ability to articulate technical concepts in non-technical terms, and gather business requirements from non-technical clients; ability to work independently with minimal assistance as well as collaboratively; strong problem solving skills and judgment; attentive to detail, and values quality assurance.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.