We are currently seeking a Receptionist to join our team to cover a maternity leave with the potential of a permanent position. This position will begin as part-time during the training period, with the opportunity to transition into full-time hours once training is completed and responsibilities are fully integrated.
The successful candidate will be responsible for welcoming patients and assisting with inquiries while ensuring a smooth and professional front desk experience. This role requires maintaining accurate patient records, processing payments, coordinating appointments, and providing administrative support to the DOC+ team.
We are looking for an individual with exceptional organizational skills, strong attention to detail, and a warm, personable demeanour, who upholds high standards of integrity, compassion, and professionalism.
Benefits & Advantages
- Dental Care (lab fees excluded – see employee manual for details)
- Lunch & Learns
- Team Dinners & Events
- CPR Certification Fees Covered
- Opportunities for Paid Continuing Education (CE), Professional Development & Career Advancement
- Work alongside and be mentored by Dental Specialists & Surgeons
- Fast-paced, purposeful clinical environment
- Performance-based growth opportunities with the ability to build a long-term career
- Be part of something bigger: As the only Dental Specialty Centre in the Georgian Bay area, we are continuously growing and would love for you to be part of our story.
Key Responsibilities
- Greet patients warmly and assist with check-in and check-out procedures
- Schedule and manage appointments efficiently using Curve Dental or similar dental practice management software
- Manage multi-line phone systems for patient inquiries, appointment confirmations, and referrals
- Verify and update patient insurance information
- Maintain accurate patient records, update medical histories, and ensure confidentiality
- Process and collect payments
- Coordinate with clinical staff to ensure efficient patient flow and scheduling
- Manage correspondence, office supplies, and general front desk administrative duties
Qualifications & Experience
- Previous dental office experience preferred, including familiarity with Curve Dental or similar dental practice management software
- Experience working as a front desk receptionist in a medical or dental setting is highly desirable
- Strong understanding of dental terminology and healthcare documentation
- Experience managing multi-line phone systems, appointment scheduling, and front desk administration
- Excellent organizational skills, attention to detail, and multitasking abilities
- Strong communication and interpersonal skills with a patient-centered approach
This role offers the opportunity to work in a dynamic, team-oriented environment where your administrative skills directly contribute to delivering exceptional patient care. We value professionalism, efficiency, and a welcoming presence at the front desk and look forward to welcoming a dedicated team member who shares these values.
Job Types: Full-time, Part-time, Permanent
Pay: $24.00-$32.00 per hour
Benefits:
- Company events
- Dental care
Experience:
- Dental office: 1 year (preferred)
Work Location: In person
