Open: January 17, 2020
Deadline: January 23, 2020
Quality and Performance
Reporting to Manager, Quality and Performance, the Quality Improvement Facilitator (QIF), is responsible for facilitating teams responsible for complex process improvement. The QIF acts as a subject matter expert in Lean, Six Sigma, statistical analysis, experimental, and process design tools and techniques, supporting organizational leaders as they drive improvements in their programs. In addition, the QIF has detailed understanding of project management, quality improvement and outcomes measurement. This is accomplished through problem identification, analysis of issues and opportunities, process measurement, and development/implementation of planned process changes.
The QIF is responsible for conformance to regulatory requirements, contractual obligations, and corporate policy by the organization's quality improvement program.
Rate of Pay: $39.086 per hour - $48.861 per hour
Hours of Work: Full Time/Regular - 37.5 hours/week
Minimum 2 years of relevant quality improvement experience required
Successful completion of Bachelor degree in Health/Business Administration or heath related field
Successful completed of Lean/Six Sigma certification – Green Belt or Black Belt Certification is preferred
Project Management Certification is preferred
Advanced knowledge of computers and software (e.g. MS Office Suite)
Advanced knowledge of Patient Safety Competencies
Advanced knowledge and experience with patient safety analysis techniques, including root cause analysis, cause & effect analysis, and failure mode and effects analysis (FMEA) as applied in healthcare
Sound judgment and initiative for priority setting and strong project management skills
Demonstrated organizational and leadership skills
Exemplary communication skills, both written and oral
Demonstrated ability to establish effective interpersonal relationships
Sound facilitation and negotiation skills
Demonstrated public relations skills and strong awareness of and sensitivity to political environment and health care issues
Ability to handle difficult situations with tact, diplomacy and sensitivity
Proven ability to work independently and contribute as a team player
Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis.
Provide documentation of the Tuberculosis skin testing (two step)
London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.
LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.
We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC encourages applications from persons with disabilities and we are committed to providing accommodations upon request.
As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.
Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.