Summary:
The Shift Leader is responsible for the day-to-day execution of kitchen operations at Aloette Go in Liberty Village, with a focus on speed, consistency and food quality. They ensure all menu items are executed to brand standards while maintaining efficient service during high-volume periods. The Shift Leader will help lead the back-of-house team during service, maintain food quality and consistency, support prep and inventory, assist with training, and ensure the kitchen operates efficiently, safely, and according to Aloette Go standards.
Reports To: General Manager and The Aloette Go Team
Key Responsibilities
Team Leadership & Culture:
- Train all staff to follow established recipes, procedures, and food safety standards.
- Support, guide, and motivate kitchen staff during service.
- Foster a culture of accountability, urgency, and teamwork.
- Manage staffing levels based on sales forecasts and real-time business needs.
- Quickly resolve operational issues during service to minimize disruption.
- Quickly communicate operational challenges with the General Manager and Alo Food Group Team as necessary.
- Assist teams with catering as needed.
Kitchen Operations & Service Execution:
- Ensure all menu items are prepared and packaged to brand standards for quality, accuracy, and speed.
- Maintain strong execution during peak service periods, actively working on the line.
- Execute new menu rollouts and operational changes in alignment with Alo Food Group standards.
- Ensure strict adherence to all recipes and SOPs.
- Oversees customer service staff, focusing on prompt hospitality and a clean guest facing environment.
Pay: $22.00-$24.00 per hour
Benefits:
- Discounted or free food
- Store discount
Work Location: In person