Patient Care Coordinator – Edmonton, Alberta
Avant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada sleep better and live better. We're growing, and we're looking for a Patient Care Coordinator to join our Edmonton team.
This is a great fit for someone who enjoys being the friendly, organized presence patients can count on – someone who thrives on variety, juggles details well, and genuinely cares about the people they're helping.
What You’ll Do-
Provide day-to-day support to patients and help answer their questions so they get the care they need
-
Provide day-to-day support to our Respiratory Therapists and other team members as required
-
Obtain patient medical histories and insurance information; update medical charts and enter patient data
-
Coordinate appointment types for patients, including booking and rescheduling follow-ups
-
Review data on clinical activity and prepare associated reports as required
-
Answer telephone inquiries from patients and others, screening calls to determine nature and urgency, referring calls as appropriate, and scheduling appointments
-
Assist patients with insurance pre-authorizations and claim approvals
-
Maintain the cleanliness and serviceability of equipment, arranging for maintenance and repair as needed
-
Perform other miscellaneous job-related duties as assigned
What We’re Looking For-
A minimum of 2+ years in an administrative position
-
Experience in health care or sleep therapy is an asset but not required — training is provided
-
Experience using an EMR system is considered an asset
-
Excellent organizational and administrative skills with impeccable attention to detail
-
Proficiency with the Microsoft Office Suite
-
A positive, supportive attitude and strong client service skills — our patients deserve the best
-
Ability to quickly learn and understand new processes in a constantly changing environment
-
A professional, friendly, interpersonal manner with strong customer service values
-
Strong written and verbal communication skills
-
Good time management skills and the ability to work effectively under pressure and meet deadlines
-
Ability to multi-task, assess situations, and prioritize tasks accordingly
Job Details-
Schedule: Monday to Friday, 8-hour shifts
-
Job Type: Full-time
-
Training Location: 10230 142 Street NW (West Office)
-
Permanent Location: 2951 Ellwood Drive SW
-
Pay: $19-$23/hour, based on experience
What We Offer-
Extended Health, Dental & Vision Care
-
Disability & Life Insurance
-
Paid Vacation + Sick Time
-
RRSP Matching
-
Excellent work/life balance
If this sounds like the right next step for you, we'd love to hear from you.
ccxySXhXB5
