Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
A successful Associate Implementation Analyst must be able to appropriately manage problem resolution providing a clear explanation as to issue and the path to resolution; and should have strong technology, communication, and problem-solving skills.
Responsibilities:
Participates in benefits implementation and service enhancement projects using technology tools and techniques employed by Lifeworks
Provide maintenance and support services to Lifeworks existing clients and benefits administrative teams
Works under the supervision of senior members of a team and takes the initiative to get assistance when required
Performs analysis of business requirements and produces configuration designs as required
Sets high standards for own work and ensure high-quality outcomes are achieved
Prepares project estimates and schedules of project activities as required
Work as a member of the benefits implementation team configuring Lifeworks proprietary software to meet the requirements of our new and existing clients.
Sets realistic and achievable expectations for deliverables
Ensures effective work habits including quality, punctuality, responsiveness and accessibility to others
Takes initiative to ensure the required number of billable hours is achieved.
Qualifications and skills :
Bachelor’s degree in IT or equivalent work experience
4 years of experience in IT or system configuration/implementation
Technical experience with ASP, ASP.NET, HTML, JavaScript, SQL and MS SQL Server
We use a proprietary object-oriented configuration tool so experience using a config tool rather than starting with a blank screen is preferable
Experience in SQL is mandatory, bonus if they have used MS SQL Server Management Studio
H&W Benefits and/or Payroll experience is strongly preferred.
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Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to talentacquisitiononboarding@lifeworks.com
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.