Company Overview
TA Appliances & Barbecues is a family owned business which began in Kitchener, Ontario in 1906. Our philosophy is based around providing customers and clients with the best quality products, in-store and at home service. We have five locations in Ontario (Kitchener retail store and clearance outlet), stores in Brantford, Barrie, and Mississauga.
Our Brantford showroom is seeking an experienced Sales Professional to join our TA family. The successful candidate will be responsible for using professional selling techniques to ensure complete customer satisfaction.
The Role:
As a full-time Sales Professional at TA, you will use your sales expertise to offer product knowledge on appliances and barbecues when working with customers. You will prospect and follow-up with your customers and sell related agreements and services such as extended protection plans. You possess great oral and written communication skills and pride yourself on your Totally Amazing customer service tactics.
Duties
- Greet customers warmly and identify their appliance needs through active listening and inquiry.
- Conduct detailed product demonstrations, highlighting features and benefits to facilitate informed purchasing decisions.
- Assist customers with merchandising displays and ensure products are well-presented and accessible.
- Manage point-of-sale (POS) transactions accurately, including cash handling and processing payments.
- Upsell complementary products and accessories to enhance customer satisfaction and sales volume.
- Provide excellent customer service by answering questions, offering technical advice, and resolving concerns promptly.
- Maintain organized store displays, stock levels, and ensure the showroom remains inviting and professional.
- Utilize effective communication skills to educate customers about product features
- Manage time efficiently to serve multiple customers while maintaining high service standards.
- Follow phone etiquette protocols when assisting remote inquiries or scheduling appointments.
Skills
- Previous experience in appliance sales, with demonstrated success in product demos and technical explanations.
- Strong retail sales background with a focus on merchandising, cash handling, and POS systems.
- Excellent communication skills in English; additional language skills are a plus.
- Proven ability in customer service, upselling techniques, and building lasting client relationships.
- Basic math skills for handling transactions accurately.
- Experience with cashiering systems and inventory management tools.
- Strong organizational skills with attention to detail.
- Effective time management skills to prioritize tasks efficiently.
- Professional phone etiquette when engaging with customers remotely or over the phone.
We are proud to be one of Ontario's largest independent appliance retailers! Join our team as an Appliance Sales Professional where your sales expertise will create memorable shopping experiences for our valued customers. We value diversity, professionalism, and a proactive approach—if you are passionate about delivering exceptional service in a vibrant retail setting, we encourage you to apply today.
Pay: $45,000.00-$70,000.00 per year
Benefits:
- Dental care
- On-site parking
- Store discount
- Vision care
Education:
- Secondary School (required)
Experience:
- Luxury Appliance Sales: 2 years (required)
Work Location: In person
