About the Role
We are seeking an experienced, hospitality-driven Front of House Lead to help lead the guest experience at Avenue 18, a new contemporary-casual restaurant, bar, and golf lounge opening in Cobourg.
Our concept combines elevated casual dining, a vibrant bar program, private events, and state-of-the-art indoor golf simulator experiences to create a unique destination for our community.
This is a working leadership position best suited to someone who thrives in a fast-paced hospitality environment, enjoys mentoring others, and leads by example.
While you may often be stationed behind the bar, this role extends beyond bartending. The successful candidate will support the overall front-of-house operation, including the dining room, bar, and golf lounge, while helping establish the service culture and operational standards that define Avenue18.
This candidate will be responsible for front-of-house leadership, guest experience, bar operations, cash handling, opening and closing procedures, and supporting the training and development of the front-of-house team.
This position will report directly to ownership, who will act as the day-to-day management team.
Why Join Us?
This is a unique opportunity to join the opening leadership team of one of Northumberland County's newest hospitality destinations.
As Front of House Lead, you'll play a key role in shaping our guest experience, building a positive team culture, and helping launch a hospitality concept designed to become a destination within the community.
We're looking for someone who takes pride in creating memorable guest experiences, enjoys coaching others, contributes ideas, and wants to grow alongside the business.
Key Responsibilities
- Support daily front-of-house operations across the dining room, bar, and golf lounge.
- Lead by example while maintaining exceptional hospitality standards.
- Assist with onboarding, training, and coaching front-of-house team members.
- Foster a positive, professional, and accountable team culture.
- Help ensure opening duties, side work, and closing procedures are completed to company standards.
- Support ownership with maintaining service consistency and operational excellence.
Guest Experience
- Deliver exceptional hospitality and create memorable guest experiences.
- Build relationships with guests and encourage repeat business.
- Professionally resolve guest concerns and service issues.
- Ensure service standards are consistently maintained throughout every shift.
Bar Operations
- Prepare and serve alcoholic and non-alcoholic beverages.
- Maintain cocktail quality, consistency, and presentation.
- Oversee daily bar setup, cleanliness, and organization.
- Assist with liquor inventory counts and communicate ordering needs.
- Support the development and maintenance of beverage service standards.
Operations
- Serve as a trusted Key Holder responsible for opening and closing the restaurant.
- Complete opening cash float verification and end-of-day cash reconciliation.
- Prepare daily deposits in accordance with company procedures.
- Maintain cleanliness and organization throughout all front-of-house areas.
- Support private events, golf leagues, tournaments, and special functions.
- Assist the Golf Lounge team during busy periods to ensure seamless guest service.
What We're Looking For
- 3–5+ years of progressive restaurant and hospitality experience.
- Previous experience as a Lead Bartender, Restaurant Supervisor, Shift Leader, or similar leadership role.
- Strong leadership and communication skills.
- Proven ability to lead service in a fast-paced restaurant environment.
- Experience coaching and supporting front-of-house teams.
- Smart Serve Certification required.
- Experience with cash handling, opening and closing procedures, and guest recovery.
- Experience opening a new restaurant or participating in a restaurant launch is considered an asset.
Compensation & Benefits
$23.00–$26.00/hour, based on experience, plus tips.
Expected Hours: Between 35–44 hours per week. Must be available on weekends.
Benefits & Perks
- Health benefits following the successful completion of the probationary period (for eligible full-time employees).
- Staff meals during shifts.
- Employee dining discounts.
- Opportunity to join the opening leadership team of a new hospitality concept.
- Supportive ownership team with a collaborative management approach.
- Opportunities for future growth and advancement as the business expands.
Apply
If you're excited about helping build something special from the ground up, we encourage you to apply and become part of the Avenue 18 opening team.
Pay: $23.00-$26.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Paid time off
Work Location: In person
