Preference will be given to qualified full-time employees within the bargaining unit at Sheridan College. Should a suitable candidate not be found, external candidates will be considered.
The incumbent facilitates the activities of course and program-level tutors in consultation with the Learning Services team and supports the recruitment and administration of course and program-level tutors, including onboarding, training, scheduling, and supporting tutors in their role of supporting student learning. The Tutoring Services Associate engages regularly with the tutors by conducting check-ins (tutorial observations) and facilitating bi-weekly group sessions for tutors to connect and troubleshoot issues. The incumbent facilitates the weekly activities of the course-level tutors (provides direction on when and what to communicate to faculty, ensures attendance is taken in sessions, ensures tutors complete reports).
What You’ll be Doing
Facilitating the activities of course and program-level tutors in consultation with the Learning Services team:
Supporting recruitment and administration of tutors including preparing paperwork of new student hires and onboarding and training each term including midterm training sessions and bi-weekly troubleshooting sessions in group format as well as training as needed;
Facilitating the weekly activities of the course-level tutors; providing direction on when and what to communicate to faculty, ensuring attendance is taken in sessions, and tutors complete reports;
Conducting outreach and regular communication with faculty members to ensure tutoring is running smoothly in their course(s) and soliciting updates or changes from faculty for the upcoming term;
Engaging in data-analysis and regularly reporting on trends and outcomes of course and program-level tutoring to the Manager and tutoring team members;
Collecting usage data on tutoring attendance through weekly surveys conducted by tutors and ensuring they are accurately entered into SharePoint;
Providing support to the Tutoring Centre in collaboration with Learning Services Coordinators and Learning Services Student Associates;
Performing other related duties as assigned.
About You
You have excellent oral and written communication skills.
You enjoy balancing many different tasks and can prioritize multiple projects while staying organized and maintaining a high level of attention to detail.
The successful candidate will also meet the following qualifications:
2-year diploma in Business, HR, Liberal Arts, Communications, Education, or a related field along with a minimum of 1-year experience providing student academic support services in a post-secondary environment such as Peer Assisted Learning (PAL), tutoring, peer-mentoring (equivalency will be considered).
Who We Are:
“Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World ( https://sheridan2024.sheridancollege.ca/ ), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community”.
For more information, visit: Why Work at Sheridan
Other Details
Faculty/Department: Learning Services
Campus Location: Trafalgar (may be assigned activities at any Sheridan campus) once normal campus operations resume. This position is currently working in a hybrid model, on-site and remote.
Employee Group: Support Staff- Initiatives/Opportunities
Payband: F
Hourly Range: $27.93 - $32.38
Hours: Vary; Tuesday – Thursday: 8:30 – 4:30pm, Friday – Saturday: 11:00 – 7:00pm.
Hours/Week: 35
Application Deadline: January 27th, 2022
Application Details: This is a temporary position that may continue for up to two years. This position is subject to Article 7.5, Shift Premium.
Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.
Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
Sheridan is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources .
You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.
Job Types: Full-time, Temporary