Our culture and values are something we’re proud of, and are why we’re recognized as a “Top Company” to work for in Canada. At PwC we create leaders within our organization, within our clients’ organizations and within the community. We know great leaders inspire those around them and bring perspectives together to achieve what matters most. With PwC you’ll have a network for life. When you join us, you become part of an exclusive network of current PwC partners, staff and alumni, that will help you ignite a meaningful career.
Line of Service
Internal Firm Services
IFS - Administration
Job Description & Summary
A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.
Our team is led by the national administrative services team that oversees executive assistants and team assistants, administrative support concierge, dual support specialists, office services, document production, meeting and events, and project management. You’ll help our team with calendar management, internal and external client scheduling, travel arrangements, expense reconciliation, client or account research, report generation and review, and routine communication management.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
At the Administrative level, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
Maintaining executive’s calendars, scheduling meetings and calls with internal and external clients.
Arranging travel for the executives you support, and reconciliation of Amex expense accounts.
Reviewing your executive’s email and responding to routine communications and notes.
Communicating with client engagement teams.
Reviewing reports/data and interpreting what information the leaders need to act on.
Updating client relationship information in applicable firm systems.
Client or account research.
Maintain a positive team environment with collaboration being key
An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work.
Minimum of 2 or more years of relevant experience in customer service, administration or applicable transferable skills.
High school diploma required, Bachelor's Degree would be considered an asset.
Extensive technical knowledge and proficiency in, Google Hangouts, Lotus Notes, Google Mail, WebEx, iPhone, iPad and social media tools (i.e. LinkedIn etc) to provide remote administrative support.
Must be able to demonstrate intermediate Microsoft Office Suite (Word, Excel, PowerPoint) proficiency levels.
You have a passion for customer service and a flair for administration. Maybe you’ve come from a completely different career path, but the skills you bring to the table will work wonders in this virtual support role.
The hours you will work will be flexible work hours where you have some choice in the pattern of your daily work hours while still working around the needs of your executives.
Excellent time management, organization, task prioritization and problem solving skills.
The ability to work well both independently and in a team environment.
Flexibility to work from home in a distraction free environment.
Why you’ll love working for PwC
We want you to love every (if not, almost every) minute of your career, having said this, we get it. Each life stage we go through comes with a new set of priorities and demands. This is why we support you through a range of financial and non-financial rewards and benefits, so regardless of your situation, there’s something for everyone.
Leading benefits for our permanent staff include:
A competitive compensation package
Sponsored investments, pensions and saving plans with matching firm contributions
PwC FlexBenefits, for personalised medical & dental coverage, including enhanced mental health benefit
Every day recognition and real time appreciation through our rewards and recognition program
Dress for your day with our flexible dress environment
Health, wellness and fitness perks
Family-friendly benefits, including maternity and parental leave policies and support networks to help you prepare for your successful return to work
Back-up child and elder care support
Career defining project work and international experience
Development opportunities including learning on the job, formal learning, learning from others and access to “Vantage” our digital learning system
Award winning programs including “Women in Leadership” and “Enhanced Pursuit Program”
A coach to help develop skills, diversify experiences and achieve career aspirations
See how you can create your future at PwC:
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PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.