A Specialty in Prosthodonics Clinic is seeking an experienced, friendly, caring, highly organized and reliable receptionist for Finer Dentistry at 980 Eglinton Avenue West at Midtown Toronto. As the first point of contact for the clinic , you will play a critical role in providing excellent patient service, managing schedules efficiently, and ensuring smooth daily front desk operations. Our clinic is open on Tuesdays, Wednesdays & Thursdays between 8 am to 5 pm. Salary is based on hourly rate and is negotiable based on performance and experience. Key Responsibilities;
Patient Experience:
Greet patients warmly, manage check ins, check outs, answer multi line phone calls and emails.
Scheduling: Optimize the daily appointment book, coordinate recalls, and minimize cancellations.
Billing & Insurance: Submit electronic insurance claims via EDI, process payments, and coordinate copayments and predeterminatons.
Administration: Maintain accurate digital patient charts, handle correspondence, follow up on outstanding balances and coordinate referrals for incoming patients and patients sent to other dental specialists for treatment.
Qualifications & Skills: Minimum experience of 5 years of dental front desk experience in Ontario is preffered. Background in dental assistance is an advantage.
Software: Must be proficient with Dentrix dental practice management software and Microsoft Office.
Knowledge: Strong understanding of dental and Prosthodontics terminology, Ontario dental fee guides and insurance billing codes.
Communications: Must have exceptional verbal and written English communication skills.
Certification: Completion of Dental Office Administration program. HARP certification is a strong asset.
We Offer: Competitive hourly wages based on ability & experience. A supportive, professional and friendly team culture. Convenient location close to TTC transit, Free on-site parking.
Please submit your resume and a brief cover letter outlining your experience with dental software to [email protected]
Pay: $23.00-$35.00 per hour
Benefits:
- Company events
- On-site parking
Work Location: In person