Canadian Red Cross: Front Desk Volunteer- Nova Scotia
Canadian Red Cross
Halifax, NS
Region: Various Locations across Nova Scotia

Application deadline: June 30, 2019

Do you enjoy working with others and making a difference in your community? Are you a friendly, outgoing person who enjoys meeting new people every day? Do you want to help the Canadian Red Cross help vulnerable people by providing much needed support to those who need it the most?

The Canadian Red Cross Society, a non-profit humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Front Desk Volunteer for the Health Equipment Loan Program. This position provides frontline contact for in-person and telephone inquiries from the public with a primary responsibility to provide loans and accept returns of health equipment.

Responsibilities
Key Responsibilities

Provides professional customer service and information to the public, both by telephone and in-person
Selects appropriate equipment to match health professional referral and completes minor adjustments to ensure appropriate fit for clients
Directs telephone enquiries to appropriate departments, programs or other agencies
Responds to enquiries regarding equipment returns, repairs and loan extensions and completes related documentation
Creates and maintains paper and/or computer records regarding clients, loans and returns
Liaises with Equipment Supply staff regarding equipment inventory needs
Requests and accepts financial and equipment donations in support of Canadian Red Cross programs and services and/or other Red Cross appeals
Qualifications
Excellent customer service skills
Strong verbal and written communications skills in English, including telephone etiquette
Training in office administration and/or one year of work related experience, or an equivalent combination of education and experience.
Knowledge of medical equipment as asset
Ability to work independently and collaborate effectively with a team
Must be 18 years of age or will work under the supervision of an adult at all times
This position requires a successful Canadian criminal record check and a satisfactory Vulnerable Sector Check.
Work With Us
Working Conditions

We are seeking volunteers who can commit to a minimum of six months service
The majority of the work is performed in an office environment and/or warehouse space
Interested candidates may submit their resume and application form by June 30, 2019 to volunteer@redcross.ca.
Canadian Red Cross Application Form

The Canadian Red Cross Society is an equal opportunity employer. While we appreciate all responses, only candidates under consideration will be contacted.