Counter Sales and Service Rep- Industrial
Acheson, AB

For over 40 years, New-Line Hose & Fittings has taken pride in its commitment to “keep the customer moving.” Our talented team of experts in the field has contributed to our steady growth and expansion across Canada. Our specialized service paired with our incomparable drive to exceed our customers’ expectations is what makes New-Line unique. As specialists in the field of industrial and commercial hose and fittings, New-Line continues to grow our loyal customer base. Check us out at

New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team’s successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent.


New-Line is currently seeking a full-time Counter Sales & Service Rep to join our dedicated team at our Acheson, AB branch. This sales role requires a high level of commitment to customer satisfaction and communication skills. Working across multiple industries, the successful candidate will help assess customer needs and hose applications as well as provide on-site repairs and service of New-Line products. This role is customer-facing and requires a high degree of attention to detail and an eagerness to learn new technical skills. This is the perfect role for someone transitioning into sales from an industrial background. If the following describes you and your experience, we welcome you to apply:

  • You have knowledge and experience in a similar industry; industrial part inside or counter sales experience is preferred
  • You have excellent problem-solving skills and are able to respond to customer inquiries, orders, or quotes in a fast and friendly manner
  • You have solid computer skills and are able to pick-up new software easily; utilizing technology to ensure accuracy and efficiency
  • You have strong sales and negotiation skills; you’re able to analyze customer needs and make recommendations based on cost, availability or specifications
  • You are mechanically-inclined; you love working with your hands and would be able to perform product assemblies and repairs ensuring high quality and compliance to product specifications
  • You have a passion for learning and committed to continuing to improve your knowledge; you thrive in a learning environment and are naturally curious; previous product and industry knowledge would be an asset
  • Strong customer service skills; you are helpful and attentive and are committed to doing everything in your power to “keep the customer moving”
  • Teamwork is at the forefront of our organization; you possess great teamwork skills and are willing to help out when needed


  • A competitive wage plus potential to earn more with bonuses and incentives
  • Company-sponsored social events, BBQs, outings, lunches, and more
  • An excellent benefits package including RRSP matching, Tenure Bonuses, Educational Reimbursements, Fitness Credits, Extended Health/Dental, and Vision Care
  • Employee recognition awards and opportunities for prizes
  • A safety-oriented environment with great team members and management
  • The opportunity to cross-train and grow within the company and become a Subject Matter Expert in our diverse industry

INTERESTED?Apply today with your resume and a cover letter outlining your experience and skills.

Job Type: Full-time


  • Hose assembly: 1 year (Preferred)
  • Industrial sales: 1 year (Preferred)