Finch Chevrolet Cadillac Buick GMC is looking for an energetic individual to be part of our organization as a Full-Time Reception/Licensing Administrator.
Being the face and voice of our dealership to our customers, you must have a natural ability to engage positively with people in person and on the telephone, always leaving a welcoming and professional impression of the dealership.
Our ideal candidate understands that customers have a choice in where they purchase and service their vehicles and therefore demonstrates a commitment to delivering unparalleled service to show our customers real value for their hard-earned money.
The position is Monday to Thursday, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm on Fridays.
At Finch, we pride ourselves in providing a first-class customer experience, and that stems from our amazing employees. We promise to keep delivering the same award-winning service and value that our communities have come to expect from our dealerships.
Skills and Characteristics the ideal candidate must possess:
Ability to work well under pressure and handle multiple priorities in a fast-paced environment with frequent interruptions, and meet tight deadlines
Ability and natural inclination to interact with people in a professional, respectful, and diplomatic manner
Ability to maintain an organized and efficient personal work environment
Ability to work individually and as part of a team
Ability to work in a manner that models best practices in confidentiality standards
Ability to communicate effectively
Ability to provide high-quality work with attention to detail and accuracy
Proficient knowledge of Microsoft Office applications (Outlook, Excel, and Word)
Positive, outgoing attitude
Responsibilities:
Welcome customers and visitors with a friendly and professional demeanor. Assess their needs, answer their inquiries, or guide them to the appropriate dealership staff member
Answer multi-line telephone system with courtesy and respect, direct incoming calls, take detailed messages, and provide callers with helpful information
Receive customer payments, record payments accordingly, and balance transactions at the end of your shift
Prepare paperwork for the Ontario Ministry of Transportation to register all new and used vehicle licensing transactions
Stock in new and used vehicles and monitor inventory for accuracy
Process dealer trade paperwork
Maintain the tidiness and organization of the reception area, customer lounge, and refreshment area.
Perform other related administrative tasks as required by management.
Benefits:
Competitive salary
Group health and dental benefits package
Group RRSP program
Vehicle purchase program, along with employee discounts on products and services
Employee Assistance Plan for you and your family
COVID-19 considerations:
Dealership administration, reception, and/or licensing experience considered a definite asset
