Medical Receptionist
Meadowglen Medical Clinic
Whitby, ON

JOB PURPOSE:

Reporting to the Clinic Manager, the Medical Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and other medical staff.

PRINCIPAL RESPONSIBILITIES:

  • Greeting and registering patients, and answering phones
  • Responding to patient enquiries in person and by phone and relaying messages to doctors and staff
  • Enters OHIP billing codes and procedures into the computer
  • Manages Patient Billings and Payments
  • Escorting patients to exam or treatment rooms and preparing patients for physician.
  • Cleaning and preparing exam and treatment rooms between patient visits
  • Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s
  • Performing diagnostic testing as ordered by the physician including urinalysis
  • Performing Blood pressure readings (using BP monitor), temperature readings, height and weight measurements as ordered by the physician
  • Assisting/supervising physicians with physical examination
  • Scheduling and notifying patients of appointments
  • Scanning patient documents into Oscar EMR as required
  • Receiving faxes, and distributing as appropriate
  • Sorting and scanning lab reports and other patient letters, documents, etc.
  • Managing and order clinical supplies
  • Performing other duties as assigned
  • Preparation and Maintenance of Medical Equipment
  • Ability to draw blood with the skill of a phlebotomist

KNOWLEDGE, SKILLS AND EXPERIENCE:

  • High school diploma or equivalent
  • Minimum of 2 years’ experience as a Medical Office Assistant / Medical Receptionist
  • Basic First Aid training
  • Recent customer service experience
  • Experience with Oscar EMR
  • Experience with Billing through Oscar EMR
  • Proficiency with MS Office (Word and Excel)
  • Excellent verbal and written communication skills
  • Problem solving skills
  • Proficiency in medical terminology is an asset
  • Must be able to handle confidential information in compliance with the Health Information Act
  • Knowledge of Referral Booking
  • Ability to multi-task and work in a face paced environment

Job Types: Full-time, Part-time, Contract

Salary: $15.00 to $17.00 /hour

Experience:

  • medical receptionist: 2 years (Required)
  • Oscar Billing: 1 year (Required)
  • Oscar EMR: 1 year (Required)
  • Drawing Bloog: 1 year (Preferred)