“Join us in building Careers and shaping Experiences Beyond the Box”
About Us
At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with operations within North America (Ontario, Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since 1945, we’ve supported local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real impact.
The Opportunity
The Dispatcher / Shipping Coordinator is responsible for planning, scheduling, and coordinating the shipment of corrugated products to customers. This role works closely with production, warehouse staff, drivers, carriers, and customer service teams to ensure efficient and timely deliveries while maintaining high levels of customer satisfaction.
What you'll do
- Schedule and dispatch company trucks and third-party carriers for customer deliveries
- Utilize Advance Shipment Planning (ASP) within WMS alongside Descartes TMS to coordinate shipment planning, optimize routing, improve operational efficiency, and ensure on-time customer deliveries
- Arrange loads and coordinate transportation with outside carriers. Ensures transportation resources (i.e. drivers, tractors, trailers, etc.) are utilized most efficiently to minimize total delivery costs while adhering to customer delivery requirements
- Prepare and send Advance Shipping Notices (ASNs) to customers prior to shipment, ensuring accurate information regarding order details, quantities, pallet counts, carrier information, and expected delivery dates
- Determine loading priorities and provide instruction to loaders
- Process and file bill of ladings as required
- Follow all processes to properly update data in company’s computer system as required.
- Prepare and process custom documents for international shipments
- Call customers and arrange deliveries per customer requirements
- Actively participate in improving shipping processes by discovering root causes of potential errors and recommending and implementing solutions to avoid them
- Maintain safe and clean working environment by complying with health and safety and housekeeping practices, use of personal protective equipment, and any other company policies.
- Contribute to team effort by accomplishing related results and performing other duties as assigned
- Back-up for this position is a Shipping coordinator when required or as designated by the Shipping Manager
- Provide back-up support for the other Shipping staff as required
Experience
- Minimum High School Diploma
- Basic Math
- Experience working as a Shipping Coordinator, Logistics Coordinator, Transportation Coordinator, Dispatch Coordinator, or in a similar transportation and supply chain role
- Strong understanding of OTIF (On-Time In-Full) performance metrics and transportation efficiency management
- Ability to work in a fast-paced environment involving numerous task changes
- Must be able to read and write English
- Must be comfortable with using a computer, basic skill level with WORD and Excellent with EXCEL
- Must have a pleasant and positive attitude at work
- Worked in an office environment
- Must be presentable to clients
- Previous manufacturing experience an asset
What We Offer
- Comprehensive health, dental and vision coverage (dependents included)
- Teamwork-focused culture with sustainability initiatives and social events
- A culture of appreciation through a point-based recognition
- Opportunities for advancement and internal movement
- Education assistance for continuous skill development
- Academic scholarships for employees’ children
- Safety equipment and PPE support program
Inclusion and Accessibility
Atlantic Packaging is committed to fostering an inclusive, accessible and respectful environment for all candidates. If you require accommodation during the hiring process, please contact our Talent Acquisition team—we’re here to support you.
We sincerely thank all applicants for their interest in joining Atlantic Packaging. While we appreciate the time and effort invested, only those selected for an interview will be contacted.
Please Note:
Candidates who are 18 years or older are required to complete a criminal and background check. Details will be provided through the application process.
Hiring Range : $48,000.00 to $60,000.00per year. A candidate’s experience and knowledge may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.
