Job Description: We are seeking an organized and detail-oriented Installation Coordinator and Administrative Assistant. This dual-role position manages installation projects and assists with daily administrative operations. The ideal candidate will balance multiple priorities, provide exceptional customer service, and ensure smooth installations.
Responsibilities:
1. Project Coordination and Scheduling: Schedule installations with clients, subcontractors, and internal team members. Ensure resources and materials are ready for logistics and installation.
2. Client and Customer Communication: Act as the first contact for calls, clients, and walk-in customers, handling inquiries and ensuring client satisfaction.
3. Office Administration and Support: Assist with administrative tasks including filing and managing mail and courier packages. Support work order and accounts receivable processes.
4. Job Costing and Documentation: Oversee installations, maintain detailed records, and prepare reports for management.
5. Logistics and Problem Solving: Arrange product transportation, monitor shipments, and address delays. Solve logistical problems efficiently.
6. Customer Service and Sales Support: Provide support for inside sales tasks and general administrative functions.
Knowledge, Skills & Abilities:
1. Organizational and Multitasking Skills: Strong ability to manage tasks, prioritize, and meet deadlines.
2. Excellent Communication Skills: Proficient in verbal and written communication with clients and team members. Ability to maintain a positive attitude.
3. Detail-Oriented and Accurate: High attention to detail and accuracy.
4. Customer Service Excellence: Handle client inquiries professionally and ensure client satisfaction.
5. Technical Proficiency: Competent in Microsoft Office for scheduling, reporting and documentation.
6. Problem-Solving Ability: Identify issues, analyze problems, and develop solutions, especially in construction or installation contexts.
7. Teamwork and Independence: Ability to work independently and as part of a team, adapting to changing project requirements.
Qualifications:
· Experience in office administration and/or installation coordination.
· Strong organizational and multitasking skills.
· Excellent communication and customer service skills.
· Proficiency with Microsoft Office.
· Ability to work independently and as part of a team.
· Ability to read metric and imperial measurements an asset.
Please note that this job description serves as a framework rather than a comprehensive list of duties and responsibilities. We believe in flexibility and adaptability in our roles, aiming to foster an environment where initiative and creativity are valued.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Language:
Work Location: In person
