<Company Overview>
Active Care Oakville is a dynamic multidisciplinary sports medicine clinic dedicated to providing personalized, holistic care. Our team of specialized practitioners focuses on injury prevention, rehabilitation, and promoting healthy living through a comprehensive approach that includes physiotherapy, chiropractic treatment, osteopathy, massage therapy, acupuncture, athletic therapy, biological nutrition coaching, and medical products.
<Job Overview>
We are seeking a motivated and detail-oriented Clinical Administrative Assistant to join our vibrant team. In this role, you will be the first point in contact with clients and practitioners ensuring smooth clinic operations by helping manage appointments, medical records, billing processes, and insurance verifications. Your expertise in medical administrative support and familiarity with electronic health record (EHR) systems will be essential in delivering exceptional patient service and supporting our healthcare providers. You will directly assisting the clinic's co-founder and clinic manager with administrative duties such as scheduling, billing, storing records, and contacting clients. You will be assisting in marketing initiatives, such as recording content (not editing), attending community events, etc. You will also be assisting in maintaining the cleanliness and order in the clinic.
<Duties>
- Schedule appointments efficiently using JaneApp
- Verify insurance coverage and process claims accurately using Telus Health, Lumino, Bluecross, Provider Connect
- Maintain and update patient records with precise documentation review
- Support front desk operations by handling patient intake forms, filing medical records, and managing office supplies
- Provide excellent patient service by addressing inquiries related to care plans, appointment scheduling, and billing issues
- Assist in marketing initiatives such as attending company events and recording clinic content
- Maintain cleanliness and order in clinic by helping put equipment away, clean treatment rooms, sanitize equipment and space etc.
<Requirements>
- Proven experience in medical office management or clinical administrative support within a healthcare setting
- Strong knowledge of Jane App and billing portals
- Familiarity with Motor Vehicle Accident clients
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills
- Ability to handle sensitive health information in accordance with HIPAA regulations with discretion and professionalism
- Prior clinic experience is highly desirable to ensure seamless integration into our team
- Strong communication and organization skills
Join us at Active Care Oakville where your organizational skills and compassionate approach will help us deliver top-tier care while supporting the health journeys of our patients. This paid position offers an exciting opportunity to grow within a supportive environment dedicated to excellence in sports medicine and holistic health.
Job Type: Part-time
Pay: $18.00-$22.00 per hour
Expected hours: 6 – 16 per week
Benefits:
- Casual dress
- Company events
- On-site parking
Work Location: In person
