PARTS COUNTER TECH - NEW GLASGOW
BAYVIEW TRUCKS & EQUIPMENT LTD
Nova Scotia

Reporting to the Parts Manager, the Parts Counterperson is responsible for the sale of parts and accessories for all makes of medium and Heavy duty Trucks.

  • Evaluate and recommend parts required based on customer information.
  • Answer and make sales calls as needed.
  • Look up and locate parts in inventory or order parts from suppliers as per policies.
  • Generate quotes and complete orders as per customer requests.
  • Negotiate key sales issues and handle objections as required.
  • Assist customers post sale with any warranty and/or service needs.
  • Explain warranty coverage to customers (as applicable).
  • Assist with inter-branch transfers.
  • Assist other staff in the department as needed.
  • Ensure that the showroom for the Parts Department is clean from dirt and dust and all shelving is stocked to maximize the exposure of Bayview Parts availability and Price special
  • Follow all policies and procedures as outlined by management
  • Maintain a professional appearance and a safe, clean work environment.

Qualifications that a candidate MUST possess in order to gain consideration for this position:

  • Previous experience in the Medium / Heavy Duty truck, automotive industry.
  • The physical ability to lift a minimum of 50 lbs.
  • High degree of product and technical knowledge.
  • A team player with a strong sense of commitment to the customer.
  • Self-starter and motivated to sell.
  • Good written and verbal communication skills.
  • Ability to handle competing priorities and meet deadlines.
  • Available to work evenings and weekends when required.
  • Must conduct themselves in a professional manner.
  • Superior problem solving skills to achieve win-win solutions.

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Qualifications that are WANTED in a candidate:

  • Ability to use Microsoft programs and applications.
  • KARMAK accounting software experience.
  • Good organizational skills.
  • The ability to communicate and work with suppliers.
  • Strive for respect and teamwork within all departments.
  • Able to utilize manufacturer and supplier websites.

Job Type: Full-time