5. Demonstrated ability to work constructively and co-operatively in an office setting
both independently and as a team member.
6. Ability to communicate effectively in writing; strong language and grammatical
skills. This includes the ability to compose routine correspondence and other
material, using clear, concise English.
7. Knowledge of MSP billing processes and medical office software.
8. Excellent listening, communication, and interpersonal skills. Ability to use strong
judgment, tact, and discretion.
9. Ability to effectively organize, prioritize, and execute work to meet deadlines
10. Ability to deal effectively, both in person or over the phone, with individuals who are
sometimes agitated, angry, and/or threatening.
11. Ability to work outside regular office hours including evenings and weekends.
12. Advanced skills using a variety of computerized software packages such as
Microsoft Office Suite
13. Ability to keyboard at 50 WPM
Responsibilities:
1. Monitors patient charts to ensure that critical tasks have been brought to the
attention of the appropriate medical specialist or completed by the patient, for
example, ensuring the patient fills out a specific questionnaire prior to the next
appointment.
2. Gathers materials needed for specialist appointments such as psychiatry and
ensures that all documents are in order.
3. Keeps referrals and their status up to date.
4. Notifies patients about specialist appointments or imaging appointments; notifies
patients who need to return to the clinic.
5. Ensures all specimens are labelled and the requisitions are properly filled out.
6. Stocks exam rooms and notifies the manager when supplies need to be ordered
7. Operates the autoclave
8. Prepares billing and or sessional invoices for approval by the manager.
9. Scans and uploads documents into relevant software, for example, Sharevision.
10. Provides reception coverage at the front desk as required.
11. Performs other related duties as required.
12. Deals with confidential information and prepares correspondence such as letters
and reports
13. Assists in ensuring that approved office policies, practices, and procedures are
understood and followed.
14. Leadership/Supervision – Provides indirect supervision of volunteers and practicum
students by providing work direction and monitoring.
Requirements:
1. Criminal Record Review.
2. Signed confidentiality form.
3. Approved reference check.
Benefits and Perks: