First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at
[email protected] should you need an accommodation at any point in the recruitment process.
We are hiring an Assistant Manager and Team Lead to join our Talent Acquisition team!
Reporting To: Director and Team Lead
Full-Time/Part- Time: 12 – 18 month full-time contract
Posting Date: August 12, 2024
Closing Date: August 19, 2024
Hours of Work: 8:30 a.m. – 5:00 p.m.
Grade: 14.6
Office Location: Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
- Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Assistant Manager, Talent Acquisition is responsible for a variety of day-today HR functions with an emphasis on end-to-end Recruitment, as well as completing assigned HR projects. This position will provide strategic guidance to a team of HR Recruiters.
How you will contribute:
- Develop and implement recruiting strategies to meet current or anticipated hiring needs
- Provide analysis of recruitment activities based on regular reporting (i.e. satisfaction surveys, cost to hire, time to hire etc.)
- Provide input on opportunities for process improvement
- Build and develop relationship with hiring managers
- Identify opportunities to improve processes and tools to meet recruitment goals
- Ensure maintenance of Applicant Tracking and Onboarding systems
- Act as a role model for professionalism and integrity when representing the company internally and externally
- Conduct new hire orientation for all employees (co-facilitated with HR coordinator)
- Facilitate team leader/manager information sessions related to HR Recruitment programs.
- Work on special projects as assigned by the Director and Senior Vice President of Human Resources
- Adhere to policies/procedures to ensure AML requirements are met, when applicable
Team Management Responsibilities:
- Ensure the team has a solid understanding of company policies, product knowledge and industry standards
- Facilitate regular team meetings to provide updates on team performance, communicating changes in policies and procedures, and linking company and department goals to individual performance
- Encourage participation and feedback from team members on how to continuously improve processes
- Identify team and individual performance gaps; communicate performance gaps, sets action plans and provide training to improve performance
- Coach employees on performance and customer service expectations, providing specific training in key skill areas, as necessary
- Conduct annual performance reviews and set performance goals, as well as, have checkpoint meetings with individuals throughout the year, as necessary
The experience you need:
- Post-secondary education with a focus in Human Resources
- Minimum 3-5 years experience in an HR Generalist environment with a focus on Recruitment and people management
- Proficient in all Microsoft Office applications and HR software (i.e. Ceridian Dayforce)
- Proven organizational skills and ability to manage projects and concurrent tasks
- Excellent interpersonal, written and oral communication skills
- Good understanding of HR policies, practices and programs
- Proven ability to exercise good judgment when dealing with or resolving situations
Relationships:
External Customers: Auditors, Agencies,
Internal Customers: Hiring Managers, Internal Employees, Business Partners,
Working Environment and Physical Demands Analysis:
- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.
