At Delta, We Are Passionate About Elevators
And About Customer Service!
We are a Canadian company that designs, manufactures, installs and services elevator systems throughout southwest Ontario. With local roots going back over 55 years, our growing organization is looking for like-minded individuals to enhance our ability to provide Integrity, Service & Quality to our valued customers.
We are hiring staff members who share a commitment to a strong corporate culture based on the values of: Honesty, Accountability, Respect for Others, Trustworthiness, Continuous Improvement, and Optimism.
Position Description
This position reports to the Electrical Engineering Manager and is responsible for the technical support of field technicians, both via telephone and on-site.
Responsibilities
- Represent Delta’s core values of Integrity, Service and Quality in relationships with both internal staff members and external customers and suppliers.
- Follow and provide feedback/constant improvement of Electrical Engineering Department procedures.
- Provide field support and troubleshooting on and off site for elevator control systems.
- Document issues and resolutions.
- Develop thorough understanding of DMPC product through job shadowing and Q & A.
- Assist with electronic drafting and design for new and existing elevator controls.
- Assist in Electrical Manufacturing as required (wiring and testing).
- Assist R&D team in development and testing of new products.
- Achieve deadlines as set in assigned tasks.
- Compose technical documentation and product manuals.
- Conduct training sessions and develop training materials.
- Provide “off hours” support via company supplied cell phone and remote connection.
- Diagnose & Repair circuits returned from field.
- Obtain EDM-T designation to assist with field troubleshooting.
- Assist sales team with technical inquires.
Qualifications & Skills
- Diploma in Electronics Engineering Technologist or equivalent
- Proficient in MS Office.
- Working knowledge of VBA
- Electronic drafting abilities - AutoCad preferred.
- Thorough understanding of electrical principles.
- Clear and concise verbal communication skills.
- Ability to succeed in a team environment.
- Excellent troubleshooting and problem- solving skills.
- Technical writing skills.
- Excellent attention to detail.
INDLP
Job Types: Full-time, Permanent
Pay: From $27.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible language requirement:
Work Location: In person
