The primary function of the cashier is to provide overall exceptional customer service for the Big Carrot by facilitating a pleasant shopping experience while processing transactions of customer purchases.
Provide excellent customer service by interacting with customers in a friendly, familiar and efficient manner.
Perform all transactions as accurately as possible, keeping debit and credit receipts neatly placed in the sections provided.
Ensure manufacturer’s coupons are examined and processed accurately.
Process refunds as per Cash Department best practices.
Bag groceries neatly and efficiently if required.
Prior to starting shift ,when possible, check for new products daily (especially in the Produce Department).
Notify supervisor of any customer complaints and concerns, price discrepancies, and equipment problems and/or tech issues that arise.
Update lost grocery file as necessary.
Return product and bottles to designated shelves when required.
Direct customers to Customer Service for returns, complaints, and other situations that warrant longer explanation unrelated to the cash front.
Assist other cashiers when free and as needed.
Arrive for the start of shift on time and ready to work. Remember to give yourself a few minutes to get settled and look over product skus and codes.
Make sure to follow posted schedules unless otherwise advised.
Perform closing duties which can vary from trash disposal to general tidy up as directed by a Cash Supervisor.
Observe the policies and procedures regarding store operations and the health and safety policy.
All other duties as required by the department manager.
Skills, Knowledge and Experience:
No previous education required
Previous experience working with processing cash, debit and credit transactions an asset
Enjoys working with customers and the public
Attention to detail
Remaining attentive, focused, and calm in an often busy environment
Ability to prioritize workload
Flexibility of schedule (weekends and evenings)
The Big Carrot is committed to providing accommodations for people with disabilities. If you require an accommodation, let us know in advance and we will work with you to meet your needs.
Only those candidates who are shortlisted will be contacted for an interview.