Interested in a career that makes a meaningful difference in the lives of others? One where you are valued and respected, listened to, and empowered to live up to your potential? If so, Chartwell Retirement Residences is the place for you.
We are always looking for empathetic, positive and passionate individuals committed to Making People's Lives Better. With over 200 residences across Canada, we have an opportunity for you that will make a difference in your life.
The Business Development Manager role at Chartwell is an exceptional opportunity for an enterprising, self-directed Sales/B2B professional who brings demonstrated experience in sales, a sense of urgency, a drive for results, and who genuinely enjoys interacting with seniors.
The Business Development Manager’s primary responsibility will be to drive qualified move-in referrals for a portfolio of properties by building a network of community influencers, increasing participation at regional events, and establishing community outreach opportunities with corporate markets. A dynamic and motivated individual who is able to deliver effective presentations to targeted groups, work independently, and also work within a team environment focused on customer service.
The Business Development Manager will be responsible for building and nurturing a referral network to support Chartwell properties in the Gatineau area.
The responsibilities of the role include but are not limited to:
Create, retain and grow a portfolio of strategic networking partnerships
Conduct business development activities with key referral sources to drive new business and achieve quotas of new initial contacts and permanent move-ins
Develop and foster professional relationships with members of the local healthcare community, real estate community, and financial community
Consistently build up the sales pipeline with qualified prospects from referrals.
Source, evaluate and implement strategic sponsorships and partnerships with key groups and organizations to promote brand awareness and achieve determined business outcomes
Prospect and qualify new referral sources through phone, email and various outreach conduits.
Research companies and identify their key decision makers and alignment with Chartwell’s mission, vision and values
Maintain existing referral relationships with community partners by providing support, information, education and guidance to increase number of referrals
Maintain and document business development activities in the CRM (Yardi-Prospect)
Participate and volunteer at local area events and provide information to the general public and community organizations
Coordinate and deliver presentations to groups and organizations
Integrate local Retirement Living Consultants (RLCs) into referral relationships
Identify potential referral sources and educate, nurture and develop relationships in a defined market
Identify and complete networking activities as per the regional business development plan; maintain and update the plan consistently to reflect activities; ensure adherence to allocated budget
Actively participate in weekly management/leadership meetings to provide updates regarding networking activity, community events and other related information
Practice our corporate values of R.E.S.P.E.C.T
The ideal candidates will possess:
A minimum of 3 years previous experience in business development and building community relationships in a results-driven environment
Demonstrated history of success in outside sales with a focus on senior services or healthcare
Established network of professional business development relationships in the Vancouver area highly preferred
Proven ability to maintain highly effective referral relationships with a large number of professional sources
Experience in senior housing preferred
Post-secondary education in related field is considered an asset
Professional sales training is considered an asset
Excellent communication skills both verbal and written
Solid organizational, planning, problem solving, follow through and detail skills
Ability to multi-task, network and promote services
Results focused in a pro-active busy environment
Ability to plan, organize, and execute business development and community integration plans
In-depth knowledge of the community and surrounding areas
Computer literate with knowledge of related software programs (e.g., Microsoft Office – Excel, Word and Power Point, Google docs). Comfortable with CRM software (e.g., Yardi).
Valid provincial driver’s license required as is access to a vehicle