Requisition ID: 87615
Join the Global Community of Scotiabankers to help customers become better off.
The Sourcing Intake Sr. Analyst, reporting to the Sourcing Intake Manager within Procurement Operations area of Global Procurement Services, enables the Sourcing Intake Triage by clarifying and directing needs to pre-existing contracts and suppliers when possible. Additionally, this role monitors and reports compliance to the Global Procurement Policy. The role is responsible to follow, contribute to, operationalize and execute the Sourcing Intake Triage procedures, working alongside team members to ensure Operational Level Agreement targets are met. Work is performed in accordance with the Scotiabank values and guiding principles, and in adherence to the Scotiabank Code of Conduct.
Key Job Accountabilities
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Applies knowledge of procurement policy, strategic sourcing procedures, and general business practices to assist in the triage of goods and services intake requests.
Interacts with requestors and Sourcing Managers to review and clarify intake requests. Provide updates and make the follow up as needed. Challenges requestors to direct low value and low risk intake requests to existing suppliers.
Advises requestors to ensure mandatory requirements highlighted in the Self-Service Sourcing Guide are followed when the intake requests do not require Global Procurement Services assistance. Contributes to and executes the framework for Procurement Policy non-compliance and subsequent action plans.
Operates the Bank’s procurement technology solutions for: Consulting existing supplier/contract records, updating intake requests and status to ensure accuracy of the analysis dashboard. Designs, populates, maintains, and improves the intake requests Master Database.
Prepares, updates, follows Standard Operating Procedures documentation to ensure data quality and consistent delivery of service according to established Operating Level Agreements (OLAs).
Prepares, updates, follows the Problem Resolution Procedure (PRP) documentation to resolve common problems.
Prepares and distributes reports that monitor Procurement Policy compliance and operational KPIs.
Escalates issues to Manager, Sourcing Managers, Requestor’s Management, Contract Owners, or other internal stakeholders and tracks to resolution.
Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a high-performance environment and contributes to an inclusive work environment.
Education and other requirements
College Diploma or University Degree in related field.
3+ years of project management, business administration, business analysis, data analysis, business process improvement, and/or business help desk, operations experience.
Highly proficient with Microsoft Office (Word, PowerPoint, Visio) and Excel (able to write formulas, effectively use lookup & references functions, logical functions and text functions at a minimum).
Detail orientated, strong analytical skills, and data collection and manipulation experience.
Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations.
High level of self-motivation and initiative, and ability to operate effectively as a team player.
Strong customer service skills when dealing with internal and external stakeholders.
Experience with Coupa, Ivalua or other eProcurement software is desirable.
Experience with cleaning, transforming and visualizing large data sets working with various data formats.
Experience with data visualization tools and dashboard creations (PowerBI or Tableau) is desirable.
Location(s): Canada : Ontario : Toronto
As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.