Technical Writer
DECIEM | The Abnormal Beauty Company
Toronto, ON

What on earth is DECIEM?

DECIEM is a humble and happy umbrella of good beauty brands. We're founded on the principle of doing everything others don't do and we are changing the world of beauty based on this principle. We have more than 10 brands in the beauty world and operate a growing portfolio of more than 300 products in more than 15 markets. We are growing very rapidly and want to do things no one has ever done before. We have been called every good and bad thing you can imagine like “The Hottest Beauty Company Right Now”, “The Most Thrilling Thing to Happen in Skincare” and “Canada’s Next MAC Cosmetics”. Ranked in LinkedIn's Top 25 Startup Companies of 2018.

We are looking for a Technical Writer who will be responsible for writing documentation, guidelines, and manuals. You can take the most complex information and make it digestible for the average reader.

What will you be doing?

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Experience

  • Bachelor’s degree or diploma in a relevant field
  • 2 years experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Deeper understanding of software development and other technical fields (asset)

Still interested…What happens next?

Kindly send us your resume. We really appreciate your effort in applying to this position. However, only those candidates will be contacted who have been shortlisted for interview.

DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Job Type: Full-time

Experience:

  • Technical Writing: 2 years (Required)

Education:

  • DCS / DEC (Required)

Location:

  • Toronto, ON (Preferred)