This is a temporary full-time assignment for approximately 12 months.
In 2015, Bridgepoint Active Healthcare, Circle of Care, Lunenfeld-Tanenbaum Research Institute and Mount Sinai Hospital, came together to form Sinai Health System – and leverage our collective expertise and create a system that better responds to the changing needs of our patients, families and clients. Sinai Health has a bold vision and strategy for the future: To create Canada's leading integrated health system pushing the boundaries to realize the best health and care from healthy beginnings to healthy aging for people with complex health needs.
A key enabler of this vision is Sinai Health’s People Plan – which provides an explicit commitment to our people about our commitment to creating a workplace culture and environment that is safe, caring, equitable, compassionate and accountable in order to ultimately provide optimal care to patients and their family caregivers.
To support us on our journey, Sinai Health System is looking for a Clinical Coordinator to support our Emergency Department at our Mount Sinai Hospital Campus.
As a member of the Nursing Leadership team, the Clinical Coordinator is responsible for supporting the daily operations in the Emergency Department including program planning, supporting clinical practice and quality improvement activities, and monitoring performance metrics. As a key member of the nursing team, the Clinical Coordinator will collaborate with the Nursing Unit Administrator, CNS and all members of the Emergency Department interprofessional team to participate in and support development and implementation of departmental goals, and a safe workplace culture.
Supports and maintains the philosophy, goals, objectives and standards of the Department of Nursing
Contributes to improvements in patient care and safety through supporting the consistent practice of patient care standards and leading the implementation of best practice guidelines in the Emergency Department
Participates in the daily operations of the Emergency Department both in collaboration with and in the absence of the NUA through the recognition and management of staffing, public relations, and operational and technological issues that arise.
Utilizes electronic systems and performance measurement tools to audit department performance, highlight opportunities for improvement and initiate quality improvement interventions through staff education and system-level changes
Monitor and facilitate patient flow through the department in collaboration with the nursing Team Leaders, ED leadership team and community partners
Facilitates the review and development of relevant clinical guidelines, policies and procedures
Responsible for maintaining a safe and healthy work environment through the monitoring and trending of safety reports, liaising with Infection Control and undertaking safety and security initiatives
Participates in the development, implementation and evaluation of quality and safety initiatives
Participates in Emergency Department redevelopment planning as needed
In collaboration with the Nursing Unit Administrator, participates in Occupational Health and Safety Unit assessments and interventions, and in Quality and Risk Management as it relates to safety reporting and managing patient/family concerns. Supports recommendations stemming from quality reviews and safety reports.
Participates in unit-based committees such as the Unit Council and Renew Sinai committees as needed
Supports Team Leader with issues regarding patient flow, patient complaints, risk issues, supply and/or equipment needs
Responsible for the maintenance and monitoring of information technology systems that support practice (e.g. clinical documentation and workload measurement systems, including those related to new or existing equipment)
Supports improvements in patient care through the application of standards of practice, documentation reviews, and promotion of the development of critical thinking and analytical skills
Collaborates with the Nursing Unit Administrator to ensure fiscally responsible product management and works with staff and others in the implementation of new products and technologies
Performs other position related duties as required
BScN/BN required; Masters preferred
Current certificate of registration with the College of Nurses of Ontario
3-5 years current experience in Adult Emergency
Membership in professional nursing organizations and evidence of continuing education
Canadian Nurses Association Certification in Emergency (preferred)
Previous leadership experience preferred (e.g. formal leadership role, team leader or resource nurse in Emergency setting)
Demonstrated competence with clinical/system computer applications (i.e. electronic medical records)
Demonstrated knowledge of patient and family centered care
Demonstrated evidence of mentoring skills
Effective verbal and written communication skills, interpersonal and customer services skills
Excellent organization and time management skills
Excellent decision making, problem recognition, problem solving skills, negotiation and conflict resolution skills
Commitment to collaborative practice
Ability to work effectively and independently under stressful conditions
Ability to utilize information technology
Demonstrated commitment to Patient Experience, Quality and Safety, Financial Health, and Access and Efficiency
Demonstrated satisfactory work performance and attendance history