Job Title: Automotive Retail Store Manager
Location: Brampton, Ontario
About Us:
We’re AutoShack, a top player in the automotive parts industry, and we’re on the rise! With our expansion, we need an enthusiastic Store Manager to lead our retail store at a new, bustling location with tons of growth potential.
Why You’ll Love This Role:
This isn’t just a job; it’s a chance to kickstart a diverse and rewarding career path. You’ll have the opportunity to learn and grow, opening doors to all kinds of professional development!
What You’ll Do:
As a Store Manager, you’ll take the wheel on daily operations and be groomed to manage a team of up to 12 awesome staff members. Your key responsibilities will include:
- Creating schedules and managing inventory like a boss
- Training and mentoring team members to help them shine
- Conducting performance reviews to keep the team motivated
- Coordinating with our Contact Center for smooth online returns and BOPIS orders
- “Working in the automotive retail industry can be physically demanding. Certain positions require employees to spend most of their workday on their feet and to carry heavy and awkwardly sized items. A reasonable level of physical fitness and flexibility is beneficial.”
You’ll oversee a 7-day operating schedule, ensuring everything runs seamlessly while focusing on profitability and delivering an exceptional customer experience.
Ready to rev up your career with us? Let’s connect!
Key Responsibilities:
· Lead and Inspire: manage and support the growth of a team of up to 12 retail staff with a focus on their performance.
· Develop Talent: train, develop and coach a diverse team to achieve top-notch skills and service ratings.
· Run the show: Oversee daily store operations to meet efficiency and profitability targets while crushing our sales goals!
· Inventory PRO: Learn to develop skills to maintain accurate stock levels, work with other diverse teams for purchasing and customer contact, and solve any inventory issues.
· Customer Champion: Create a customer-first vibe in your store, tackle issues as they come up and promote exceptional service.
· Collaborate and stay informed: Work closely with the contact center and warehouse teams to ensure smooth handling of returns and BOPIS (Buy-Online Pickup in Store) orders. You will be responsible to provide regular updates to senior management on store performance and team productivity, gaining valuable insights into effective communication and reporting.
· Be Accountable: Keep tabs on key performance indicators (KPIs) to see how we're doing with sales, customer happiness, and overall efficiency. Help manage the store's budget to hit our financial targets. Share regular updates with senior management about how the store is performing and spot areas where we can level up.
What do you bring to the table?
Experience:
· 2+ years in retail management - automotive or related industries are a bonus!
· Proven record of leading small teams in a fast-paced, high volume setting
Skills:
· Strong leadership, communication, and organization skills
· Comfortable with Microsoft Office, various POS systems, retail management software, and Zoom.
· Results-driven with a passion for excellent customer service.
Education:
· A degree in Business Administration, Marketing, or something similar is definitely a preference
· Knowledgeable about automotive parts is a plus.
Why Join AutoShack?
Great pay and benefits that actually matter
Take the lead in a retail store located in vibrant communities with a huge growth potential
Join a fun, supportive team that champions innovation and success
Level up your career with a company that truly invests in your growth and development!
Job Types: Full-time, Permanent
Pay: $65,000.00-$85,000.00 per year
Additional pay:
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- Employee Management: 3 years (required)
- Retail Management: 3 years (required)
- Customer Service: 5 years (required)
Language:
Licence/Certification:
- Drivers License (required)
Work Location: In person
