For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. The college supports and promotes professional development and wellness opportunities and provides employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!
Northern Lakes College has the following Permanent Full-Time position available:
Housing and Facilities Administrator
Salary: $62,304 to $81,960 per year
Location: Fairview
Start Date: August 6, 2026
Qualifications:
- College diploma in office administration or business administration
- Canadian Risk Management designation or willing to obtain
- One year as a leasing clerk, insurance clerk, property agent, or housing administrator
- Two (2) to Three (3) years of administrative experience
- A clean vulnerable sector criminal record check prior to commencement
- A valid Class 5 driver’s license
- A combination of education, training, and experience may be considered
Assets:
- Certified Real Property Administrator or Certified Property Manager designations
- High Degree of problem solving
- Excellent interpersonal skills and communications
- Excellent computer skills, word processing, spreadsheeting and data mining
Nature and Scope of Work:
Reporting to the Senior Director, Facilities & Ancillary Services, this position is responsible for maintaining effective relationships between tenants and the College. They ensure that all tenants are adequately accommodated within the guidelines of the Northern Lakes College student and staff housing policies, procedures, and guidelines. Responsible for the coordination of annual insurance renewal and be the liaison between the Insurance provider and applicable College departments ensuring there is no lapse and adequate coverage.
Duties and Responsibilities:
Housing Application Administration
- Receive and process applications for College housing to ensure applicants are provided with required information and that applications are given due consideration
- Explain the eligibility and application process to potential applicants
- Provide applicants with application forms and assist with completion of forms
- Receive and review applications to ensure all required information is included
- Determine eligibility of applicants through verification of income, checks on prior arrears or damages, and reference checks
- Apply priority rating system to applications when housing is over subscribed
- Review applications with Senior Director, Facilities & Ancillary Services
Tenant Relations and Occupancy Management
- Maintain effective relations with all tenants to ensure they are aware of their rights and responsibilities concerning college housing
- Process tenant check-ins and check-outs
- Coordinate collection of damage deposits and rents
- Explain lease agreements, tenant responsibilities, and in-house rules
- Complete inspections and advise tenants of violations and damages
- Liaise with other departments about tenant issues, concerns, and events
- Inform tenants of available counseling services
Rent Administration and Financial Coordination
- Administer and facilitate rent collection to ensure that tenants are paying appropriate rental fees
- Administer tenant ledger cards and rent roll
- Facilitate transfer of information to finance related to monthly rental, tenant damage, and other related accounts
- Ensure rent reconciliations are completed
- Identify tenant arrears and distribute collections letters
- Facilitate rent collection, issue receipts, and secure revenues
- Liaise with funding agencies and facilitate proper payment for funded students
- Represent Northern Lakes College when engaging in Residential Tenancies Dispute Resolution process (RTDR)
Room Booking and Event Coordination
- Administer internal and external room bookings and ensure proper use and compliance of facilities
- Utilize electronic booking system
- Ensure room set-up and take-down notifications are coordinated with facilities maintenance staff
- Provide facility orientations to external groups
- Provide reports and usage statistics for internal use and insurance needs
- Ensure compliance with Society of Composers, Authors and Music Publishers of Canada (SOCAN) regulations
Administrative Support - Facilities and Ancillary Services
- Provide general administrative and financial support to the department
- Support the vehicle booking system and coordinate facilities vehicle usage
- Generate purchase orders, invoices, and code revenue/expense transactions
- Assist Senior Director with annual budget preparations, running reports from Unit 4 software
Insurance and Risk Management Coordination
- Administer and Coordinate Insurance Renewal, coordinating policy requirements between Underwriters, Providers and Northern Lakes College
- Provide information to the Senior Leadership Team through the Senior Director on policy coverages requirements
- Ensure distribution of appropriate documentation for vehicles, policies etc., and obtain insurance coverage certificates as required
- Attend Annual Consortium Symposium and report back on market, policy, and consortium changes
- Review insured values list and ensure appropriate coverage is in place
- Attend risk Management Committee as requested/required
- Process insurance claims on behalf of Northern Lakes College
Skills/Knowledge:
- Knowledge of residential tenancy practices, leasing processes, and housing administration
- Understanding of insurance processes, renewals, claims, and risk management principles
- Strong organizational and administrative skills, with attention to detail and accuracy
- Ability to manage financial records, rent collection, reconciliations, and reporting
- Proficiency with computerized systems (e.g., booking systems, financial software such as Unit4, Microsoft Office)
- Excellent interpersonal and communication skills, with the ability to manage sensitive tenant matters professionally
- Ability to work independently, prioritize tasks, and meet deadlines in a multi-functional role
- Knowledge of applicable legislation, policies, and College procedures related to housing and facilities
- Problem-solving and conflict resolution skills
Contacts (Internal and External):
- Senior Director, Facilities & Ancillary Services
- Facilities & Ancillary Services team
- Finance Department
- Student Services and Counselling Services
- College students and housing tenants
- External room booking clients and community users
- Insurance providers, brokers, and consortium representatives
- Government agencies and funding organizations
- Residential Tenancies Dispute Resolution Service (RTDRS)
- Vendors and service providers
The successful candidate must provide College or University transcripts and a clean Criminal Record Check to Human Resources prior to commencement.
This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.
Please submit a resume quoting the reference number NLC-2310 to: Northern Lakes College, Human Resources, 1201 Main Street SE, Slave Lake, AB T0G 2A3 or alternatively Fax: 780-849-5881
Closing Date: July 16, 2026
Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.
