Temporary Assignment or Contract
12 months / mois
Faculty / Department:
Student Affairs / Financial Aid and Awards
Main campus (downtown)
Support Staff (SSUO)
June 17, 2021
June 27, 2021
Hours per week:
Salary (Grade: 08)
Hiring salary range
The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone's contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!
Reporting to the Grants and awards administratof, provide support with regard to the planning, coordination and implementation of all activities related to scholarship and bursary grants, and information services, in order to ensure customer service of high quality.
Postsecondary education in a related field or work experience that is deemed equivalent;
3 years of experience in a similar position;
1 year of experience working with procedures, regulations and methods that govern scholarship and bursary grants and renewals;
Experience in customer service and acting as an operational resource person;
Experience in administrative writing;
Ability to deliver presentations in front of various client bases;
Knowledge of postsecondary education programs and academic rules and regulations;
Intermediate/advanced knowledge of Excel;
Experience in analyzing files and solving problems;
Experience in elaborating, interpreting, explaining and applying regulations and methods;
Experience with computer systems and software such as : SIS/FSMS, Windows, wordprocessing, spreadsheets, databases, email and Internet, Talisma, Citrix, Xtender;
Organisational skills, ability to work under pressure and with strict deadlines;
Good interpersonal and communication skills (sound judgement, tact and diplomacy);
Bilingualism (written and oral communication);
This position may require the incumbent to work outside of regular office hours and on weekends.
Bilingualism: French and English (spoken and written); to be considered for this position, candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact email@example.com to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.