Part of WSAudiology group, HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.
About the role:
Reporting to the Director of Human Resources, the Human Resources Business Partner will support all WSA divisions on all people matters across Canada. This is a permanent, full-time hybrid position based in Burlington, ON with a 2-3 day per week onsite expectation on average. As an HRBP, your primary responsibilities may include, but will not be limited to, the following:
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Design and implement HR programs, policies, and practices to support companywide goals and objectives such as training, benefits administration, performance management, and health and safety.
- Act as an HR expert on people matters including multi-province employment standards interpretation to mitigate risk; collaborate with external counsel and senior HR leadership as required for complex cases.
- Provide employee relations support to the organization in compliance with provincial/federal legislative requirements and internal policies, through consultation and investigation of issues that may pose a risk to the company, its reputation and its employees.
- Collaborate closely with Finance and other subject matter experts to create and maintain HR reporting metrics to provide critical business information for senior management.
- Act as a change agent, guiding the business and people through various change management initiatives, including merger and acquisition activities, as the organization grows and evolves.
- Partner with the Talent Acquisition team on talent attraction and retention initiatives.
- Coach and guide business leaders on the execution of HR policies and programs.
- Execute the organization's HR initiatives, providing exceptional customer service and driving process improvement.
- Assist with special projects, employee events, and other activities as directed.
- Be a culture champion by building meaningful programs for the organization with the goal of engaging and recognizing employees.
- Partner with the greater HR team to review employee feedback from various sources including engagement surveys, exit interviews, and external reviews, such as Glassdoor. Leverage feedback to develop new initiatives.
- Lead health and safety initiatives and collaborate closely with the Training & Development and Quality teams on projects related to compliance, content, and audits.
- Manage and track employee leaves and incidents related to WCB/WSIB and LOAs.
- Stay abreast of changes in the Human Resources landscape and bring forward new initiatives to the greater HR team.
What we're looking for:
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Completion of post-secondary education, ideally at a Bachelor’s degree level
- CHRP or CHRP in process (or equivalent HR designation)
- 5+ years of experience in Human Resources with a minimum of 3 years of experience in a full-cycle HR capacity
- Bilingual in English & French would be an asset
- Knowledgeable of Human Resources best practices, regulations, and legislative change
- Exposure to multi-province HR legislation is strongly preferred
- Experience in a matrixed organization, including those with various subsidiaries
- Experience leveraging tools such as Microsoft Excel (or other BI tools) to calculate costing related to severance
- Exposure to mergers and/or acquisitions and supporting HR initiatives related to these activities
- Ability to assess root cause and successfully advise on complex employee relations issues utilizing effective conflict resolutions skills
- Excellent communication, presentation, organizational and facilitation skills
- Strong interpersonal/relationship building skills with proven ability to influence and negotiate, collaborate, defuse/reconcile, and remedy all stakeholder issues
- Results-oriented through excellent organization/prioritization skills/time management
- Ability to prioritize based on urgency and to handle ad-hock requests
- Knowledge of workplace occupational hazards and safe work practices
- Comfortability in leveraging various tools including MS Office Suite and HRIS programs (bonus for experience with SuccessFactors, DayForce)
- Strong alignment with WSA values
What we offer:
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Competitive compensation package
- Employer-funded benefits (starting on day one) with an additional healthcare spending account
- RRSP program + employer matching
- Generous paid time off policies
- Education Assistance and Health & Wellness expense programs
- Mentorship and development opportunities
If you are interested in joining our mission to Deliver Wonderful Sound for All, apply with a resume today! Please note, only those meeting the minimum requirements depicted within the job posting will be considered.
HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking place in all aspects of the selection process.
