Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.
We are seeking a Client Services Supervisor to lead our dedicated team of healthcare professionals for our Toronto Therapy Branch. As a Client Services Supervisor, you will play a pivotal role in ensuring exceptional service delivery and client satisfaction. You will oversee a diverse team comprising Physiotherapists, Speech Language Pathologists, Social Workers, and Occupational Therapists, providing leadership, support, and guidance to achieve organizational goals and uphold high standards of care.
This role presents a remarkable opportunity for individuals with a current specialization in their respective discipline to transition into a leadership position within our organization. If you have experience in leadership and supervision, we encourage you to apply!
This is a permanent role, in a hybrid environment of home and in-office based in our Toronto Clinic.
What you will be doing:
- You will be responsible for the day-day management and coordination of the services your staff will provide to the community
- You thrive on being a self-starter and can work well under minimal supervision.
- You can work in a team but are proven to be reliable while working independently.
- You are a problem solver at heart and when problems do arise you are able to find solutions and able to provide the best customer service possible.
- You are driven and thrive off delivering the best service possible to staff and clients.
Skills needed for success:
- An Allied Health Professional with specialization in Rehab Therapy with active membership in their respective regulatory college is required.
- You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast paced environment.
- Solid background in a healthcare setting and comfortable in dealing with clients who have dynamic and complex cases.
- Highly organized, with ability to multitask conflicting priorities.
- Excellent communication skills, both written and verbal.
- Supervisory or managerial experience is an asset but not required.
- Ability to build relationships with internal and external stakeholders.
- Strong data analysis skills with a focus on achieving measurable outcomes
What you can expect:
As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:
- Competitive total compensation package
- Registered Retirement Savings Plan (RRSP Matching)
- Group benefits including medical and dental
- Generous vacation package
- In depth training and orientation to set you up for success
- A culture of performance recognition and appreciation
- A commitment to excellence
Who we are:
Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly-funded organization.
We are A Team Made for CaringTM dedicated to providing people of all ages the highest level of care across a wide range of home, community-based, and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with our commitment to meet the highest practice standards.
The Not So Fine Print:
We are excited you are considering applying to become a valued member of our “Team Made for Caring”.
This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy.
Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as unvaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.
Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at [email protected] at your earliest convenience.
