Circulation Clerk
Metroland Media
Oshawa, ON
OUR DESCRIPTION
ABOUT US

Metroland Media is a dynamic Media Company delivering vital business and community information to millions of readers across Ontario each week. With a healthy product offering in-print, online, trade shows and distribution networks, no target is unreachable. We are Ontario's largest and most successful community news and information source, provides local news and multi-media marketing solutions in Canada's heartland.

Metroland's diverse array of on-line products are visited by over 4 million unique visitors each month and print products are in the hands of more than 4.5 million customers a week. We continuously bringing new and acquired online products to market in order to provide our customers with a one-stop, comprehensive marketing solution. To connect with us, visit www.metroland.com.

THE OPPORTUNITY

We are seeking an energetic and self-motivated individual to join our Circulation team to help grow our carrier force and customer base. This position is ideal for a student looking for part time work. Must have a driver's license and reliable vehicle.

KEY ACCOUNTABILITIES

To manage delivery concerns for publication's territory
To answer phones and log concerns
To resolve delivery issues via communication with delivery person & customers
To fill in for Circulation Representatives regarding vacation and/or illness
To reconcile driver insurance premiums via submission of data
Backup regarding processing in case of vacation and/or illness
To ensure communication provided per contract specifications
To coordinate requirements with Inserting, Alphaliner, Shipping teams
Expense summaries for Accounting
Other reports as requested by management
Assist with data preparation for audits
To participate in weekly team meetings
To participate in and support carrier events
WHAT WE ARE LOOKING FOR

Completion of Post-Secondary Education and previous experience in a Customer Service environment
An energetic, self-starter who is action oriented
Comfortable and able to learn on the Fly
Effective organizational skills, ability to manage time and prioritize tasks appropriately
Proficient with Microsoft Work, Excel, PowerPoint and Outlook
Excellent communicator with good interpersonal skills
Ability to excel in a fast-paced, deadline driven and demanding environment with strong attention to detail
Ability to work as a team
Ability to Multi-task efficiently
Must be able to work in the office as well as occasionally in the field servicing customers, delivering carrier supplies, etc
Valid Driver's license and access to a reliable vehicle
OUR AODA COMMITMENT

Metroland is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Metroland will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling your interview.